Jobs at Gap Recruitment Services Limited

Job Purpose:

To carryout repairs of items brought to the workshop, communicate to the clients and manage workshop processes.

To prepare and facilitate all solar installations, service contracts, call outs and trouble shooting.

Key Responsibilities:

• Assist the team in designing of systems from main items to wiring diagrams/pictorials for presentation or any other purpose.
• Receive and record items brought into the workshop for repair and have an up-to-date report on their status.
• Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
• Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
• Process and arrange proper return/replacement of defective item on warranty as per the company policy.
• Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
• Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance. Ensure follow up of expired contracts
• Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
• Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
• Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.
• Ensure installation materials are always available in our stores
• Prepare and request for technicians' payments via petty cash and via sending directly to payables in Nairobi. Ensure all invoices are sent and posted on the system on time and correctly
• Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
• Invoicing and requisition of items from stores.
• Monitor all service calls out and ensure clients are billed for all call outs as per laid down policy.
• Research, test and write report for all new items brought for testing.
• Enforce workshop kaizen and the 6s by ensuring that only the required items are in the work shop and all the rest are in their rightful place.

Required Qualifications and Competencies:

• Bachelors Degree in Electrical/ Energy Engineering and/or related technical field.
• Basic Plumbing & Electrical Certificates will be an added advantage
• Hands-on Installation works in Solar Water Heating, PV & Power Back-up systems
• At least 3 years technical experience in the solar industry.
• Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
• Quick learner, capable of grasping the structure & intricacies of the energy business & markets.

go to method of application »

Job Purpose:

We are currently recruiting for a Warehouse Supervisor who will be responsible for overseeing and coordinating the daily activities in the warehouse, ensuring efficient and organized operations. To oversee inventory management, supervise shipping and receiving processes, and maintain a safe and productive work environment.

Responsibilities:

• Oversee the receiving, storage, and distribution of products and materials.
• Maintain accurate inventory records and conduct regular physical inventory checks.
• Implement efficient inventory control measures to minimize discrepancies and losses.
• Coordinate with internal teams to ensure timely deliveries and accurate order fulfillment.
• Develop and implement efficient warehouse processes and procedures.
• Optimize warehouse layout and organization for maximum space utilization.
• Monitor and improve overall warehouse efficiency, including picking, packing, and shipping processes.
• Implement best practices to enhance productivity and reduce operational costs.
• Ensure the quality and condition of products are maintained during storage and transportation.
• Implement quality control measures to identify and address damaged or defective items.
• Collaborate with relevant teams to resolve quality-related issues and implement preventive measures.
• Enforce safety protocols and guidelines to create a safe working environment.
• Ensure compliance with local, state, and federal regulations related to warehouse operations.
• Generate regular reports on warehouse activities, including inventory levels, order fulfillment, and operational efficiency.
• Maintain accurate documentation of inventory, shipments, and receiving activities.
• Provide reports and analysis to management, highlighting key performance indicators and areas for improvement.
• Oversee the maintenance and repair of warehouse equipment, such as forklifts, pallet jacks, and conveyor systems.
• Schedule regular equipment inspections and ensure compliance with safety standards.
• Coordinate with maintenance personnel to address equipment issues promptly.

Requirements:

• Bachelor's degree in Supply Chain/ Inventory Management, Business, Logistics, or related field.
• At least 2 years experience as a warehouse supervisor or a similar role.
• Strong leadership and organizational skills.
• must have experience in a busy fmcg.
• Excellent knowledge of warehouse operations and inventory management.
• Proficient in using ERP, warehouse management software and other relevant tools.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Knowledge of safety regulations and best practices in warehouse operations