Jobs at Medecins Sans Frontieres (MSF)

Main Purpose

With the support and guidance of the HPCE Manager, responsible for implementing the HPCE strategy workplan, with community participation, and supervising the HPCE activities and HP teams working in the communities or the health facilities, according to the project objectives/MSF values/standards and procedures.

HPCE strategy, activities and monitoring:

• Actively contribute to the design/adaptation of the HPCE strategy / workplan. 
• Lead and follow up on the implementation of the HPCE strategy / workplan, according to the chronogram. 
• Support participatory approaches and regular patient/community consultations before and during implementation of the HPCE strategy. 
• Organizing health awareness sessions for MSF's medical and non-medical staff 
• Support in the design of health education materials and participatory methods, applying the right process (pretesting, validation of content, translation).  
• Contribute to rapid assessments and surveys. 
• Actively support in the systematic collection, encoding and reporting of community feedback and rumours. 
• Support the implementation of community-based surveillance (data collection, active case finding, tracing, linkage to care. 
• Responsible for the planning and organization of community meetings (in collaboration with HPCE Manager). 
• Contribute to the community mapping.  
• Monitoring: Ensure the availability of the data collection tools; the data encoding in the data base and the quality check. 
• Monitoring: Contribute to the analysis of the monitoring data and look for adjustement (in collaboration with HPCE manager), monthly reporting (MMR, sitrep,…). 
• Team management: 
• Contribute to evaluation of the HP team (with the HPCE manager). 
• Contribute to the development plan for the HP team. 
• Training: Contribute to the needs assessment, design and implementation of training for the HP team, in collaboration with the HPCE manager. 
• Organize regular and systematic supervision of the HP activities and provide on the job-coaching. 
• Ensure the planning and practical organisation of  the activities for the HP team (HP roaster). 
• Ensure the organisation of regular HP team meetings. 

MSF specific requirements:

• Ensure the briefing and preparation of Volunteer Peer Educators, and proper coordination with partner organizations, community members and gatekeepers 
• Actively contribute on the administrative duties such as payments and supply requirements.  
• Collaborate with Social Worker on continuous mapping of key stakeholders, actors, and unidentified AYP/AYKP hotspots in the target communities. 
• Contribute to the relevant preparatory work for clinical in-reach and community outreach IEC-HP activities, including scheduling, material preparation, staff preparation, and stock monitoring 
• Consult with Community Health Extension Workers to monitor health trends in the community. 
• Support baseline assessments and operational research as required 
• Collect the data and field reports compiled by Volunteer Peer Educators in support of monthly IEC-HP situation reports (SitReps), and project mid-year reviews and annual review of operations 
• Manage project digital and social media IEC initiatives: support the development and adaptation of relevant IEC materials in English/Swahili/Sheng, identify relevant social media channels and diffuse IEC digital materials online 
• Organizing, training, and supervising subordinates in the IEC-HP team including Community Health Workers and Peer Educators in terms of planning and organizing their work, supporting, evaluating and coaching of personnel, collecting reports, and reporting the activities, and regularly visiting communities that are under his/her responsibility. 
• In close collaboration with the IEC Manager, participating in the definition and update of the IEC-HP strategy and identifying indicators in order to monitor HP activities, results, and achievements. 
• Providing support in selecting and developing quality pedagogical communication strategies towards the community. Planning information campaigns, including targets, objectives, methods and goals in order to increase awareness among the targeted population, with emphasis on digital Health Promotion activities. 
• Informing, according to protocols, community members and identified risk groups (AYP/AYKP) about health-related issues 
• Organizing health awareness sessions for MSF's medical and non-medical staff 
• Sensitized and trained health care providers. Detect violence among clients and provide linkage  to  first-line support and clinical services to victims of violence 
• Involve the community in the identification of priorities, the definition of problems and the identification of potential solutions (participatory assessment and/or problem solving), ensuring that the perspectives/interests of the various segments of the population are taken into account. 
• Community dialogues with village elders, village chiefs, parents and other community gatekeepers are carried out with respect to AYKP need 
• Support the HP officers to the development plan for the Volunteer Peer Educator (VPE) team. 
• Support the HP officers on the planning and organization of the activities for the VPE team. 
• Support the HP officers on the organization of regular VPE team meetings. 
• Support to the development of the support plan for the VPE team. 
• Actively contribute on the administrative duties such as payments and supply requirements. 

Requirements

Education

• Bachelor/Diploma in social sciences/social work/behavioural sciences/public health/community health/nursing

Experience

• At least 2 years experience in health promotion, team management experience, program implementation experience 
• Qualitiy methodology is highly desirable 

Languages

• English and Kiswahili

Knowledge

• Basic computer literacy is required  
• Awareness of the challenges facing ‘key populations’ is required 
• Understanding of Mombasa society, politics, and culture is required  

Competencies

• Results and Quality Orientation 
• Teamwork management Skills 
• Negotiation skills at community level 
• Flexibility 
• Reportin Skills 
• Skills in participatory approaches 
• Strategic/analytical skills desirable 

go to method of application »

Main Purpose

Implement Health Promotion/IEC (Information, Education, Communication)activities with patients and local population to raise their knowledge and skills on relevant medical topics. Project is focusing on support from this position mostly on development of digital Health Promotion content and publishing through social media.

Accountabilities:

• Inform patients and communities about MSF and services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, churches, community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviors ob-servations), and report problems, success and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met, strengths and constraints.
• Establish and maintain contacts with social partners, including other NGO’s, governmental health services that can provide answers to social problems.
• Keep education and communication areas clean and tidy and professional materials available.
• Participate in creation of any material needed for the activities of information, education and communication.

Project specific accountabilities:

• Producing, editing and curating content for publishing on MSF social media accounts , with support provided for trans-lation where needed. Suggesting inovations for content creation and increasing MSF's social media audiences (Facebook ,TikTok ,Live coverage, Q sessions with MSF senior and field staff, etc.)
• Creation and dissemination of health-related content.
• Development, placement, and performance monitoring of ads
• Reposting and implementing in-app display ads and sponsored content with tailored messages
• Helping MSF to build its social media audience through
• Promoting MSF social media profiles externally
• Encouraging staff to use social media guidelines
• Providing support for trainings on social media
• Monitoring and analyzing online topics and trending subjects which are relevant to MSF operations.
• Monitoring for mentions of MSF on social media and report to supervisors on problematic MSF mentions on social media.
• Monitoring backend analytics and evaluating engagement of followers by geographic location, demographics, etc… Contributing to the development of MSF social media strategy by providing contextual advice related to social media use and trends in the country.
• Undertaking daily work in line with the broader communications and operational goals of MSF and reply to comments and engagements, as appropriate, with guidance from supervisors.
• Participating in communication data-collection and reporting as required

Requirements

Education

• Desired: Diploma in social science/social communication

Experience

• Experience in digital communication and social media is required
• Experience working with ‘key populations’ is required
• Experience working with community-based organizations is desirable

Languages

• English and Kiswahili (written and spoken)

Knowledge

• Computer literacy
• Social media knowledge
• Awareness of the challenges facing ‘key populations’ is required
• Understanding of Mombasa society, politics, and culture is required

Competencies

• Results orientation
• Teamwork
• Flexibility