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  • Posted: Oct 19, 2022
    Deadline: Oct 21, 2022
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    Tata International Limited (TIL) is a global trading and distribution company with a presence in manufacturing and supply chain integration in select businesses. With a network of offices and subsidiaries in more than 39 countries across Africa, Asia, Europe and the Americas, we leverage our worldwide presence and our sourcing and marketing competencies to w...
    Read more about this company

     

    Auto-Mechanic

    Responsibilities:

    • Receive Job Card from the Workshop Supervisor and work on allocated tasks.
    • Check and compare the Job Card details that have been recorded.
    • Work on allocated tasks in the Job Card.
    • Record start and end time on each assignment.
    • Report any observations (problems) not included in the Job Card.
    • Return all parts removed from the vehicles.
    • Inform Workshop Supervisor on completion of assigned tasks in the Job Card and handover Vehicle key.
    • Report any reasons for delay of assigned tasks
    • Ensure that you keep the allocated working bay clean at all times.
    • Keep all vehicles that may have delays in repairs off the Working Bay.
    • Keep good custody of all assigned tools.
    • Road Test for troubleshooting.
    • Ensure safety precautions at the workshop at all times.

    Minimum Qualifications and Experience

    • At least 3 years’ hands on experience in a commercial Auto Workshop.
    • National Diploma in Automotive/ Mechanical engineering or related field.
    • Must have a Driving License.
    • Knowledge in handling TATA vehicles will be an added advantage.

    Attributes and Skills:

    • Excellent experience in automobiles especially in the commercial vehicles segment, extensive knowledge of motor mechanics.
    • Team player, result oriented and should hold a valid driving permit.
    • Should be of high integrity and professional.
    • An in-depth knowledge of Tata spares.
    • Strategic appreciation of the distribution business.
    • Excellent communications and time management skills.
    • Ability to work logically and systematically.
    • Strong computer skills.
    • Excellent analytical, problem solving and organizational skills

    go to method of application »

    Customer Liaison Officer

    Responsibilities:

    Customer Centricity

    • Key Account Management Dossier collation & update in portal
    • Key Account Management Action follow ups for effective closure & setting up Monthly / Quarterly /
    • Annual engagement plans in collaboration with Business Head /Auto Head.
    • CCMP/ NPS / PSF / CSI – Support Action planning & effective closures. (Identify repeat complaints, collaborate with all HODs/stakeholders to ensure corrective / preventive action plans are identified and effectively deployed)
    • VOC – Capture Customer visit reports & collate key Requirements / Complaints / follow up action items.
    • Competition – Track, Collate & Publish key updates on key market activities

    Reviews

    • Collate & update Weekly Country review templates
    • Collate & update Monthly Review templates
    • Collate & update Quarterly Review templates

    Strategy & Continuous improvement

    • Support / follow up on strategic action plans with Action plan owners
    • Send monthly updates on Strategic action plan progress
    • Support / follow up on Continuous improvement action plans at location
    • Send monthly updates on Continuous improvement plan progress.

    Desired Profile:

    • Excellent experience in automobiles, especially in the commercial vehicles segment.
    • Business Acumen
    • Flexible with time management skills.

    Minimum Qualifications and Experience.

    • Experience: 3- 5 years (Preferably Automotive Industry)
    • A degree in a relevant field.

    Attributes and Skills:

    • Should be of high integrity and professional.
    • MS – Excel & PowerPoint,
    • ERP / BI tool exposure,
    • Basic project Management,
    • Strong communication,
    • Team player & strong persistence

    go to method of application »

    Spare Parts Sales Executive

    Responsibilities:

    • Gain a clear understanding of customers’ requirements, recommend requirements and make a sale.
    • Make accurate, rapid cost calculations and provide customers with quotations for spares.
    • Update spares database and reports on a day-to-day basis for loss of sale from the front counter.
    • Respond to incoming email and phone enquiries with appropriate quotations for spares
    • Shipment of spare parts sales order
    • Review sales performance against monthly targets, aiming to meet or exceed targets.
    • Reconcile LPO of customers and supply pending items when available.
    • File invoices in file as per series.
    • Ensure all receiving and issuing of parts are done with the barcode scanners.
    • Market Spare parts in Kisumu and Its surroundings.
    • Perform any other responsibilities assigned from time to time

    KRAs:

    • Achievement of Monthly spares parts sales against target.
    • Maintaining of High Fill ratio – Not less than 85%
    • Sales returns need to be kept at Minimum Less than 2% of total sales.
    • Sale of non-moving parts at least USD 10,000 per month.

    Desired Profile:

    • Mechanical Auto Technical skills
    • Business Acumen
    • Flexible with time management skills.

    Minimum Qualifications and Experience.

    • At least 5-6 years’ hands on experience in the sale of Auto Spares Parts especially in the Commercial vehicle segment.
    • Degree in mechanical engineering, Auto stores management, Supply chain management or related field.
    • ICT literate.

    Attributes and Skills:

    • Excellent experience in automobiles especially in the commercial vehicles segment, extensive knowledge of motor mechanics.
    • Team player, result oriented and should hold a valid driving permit.
    • Should be of high integrity and professional.
    • An in-depth knowledge of Tata spares.
    • Strategic appreciation of the distribution business.
    • Excellent communications and time management skills.
    • Ability to work logically and systematically.
    • Strong computer skills.
    • Excellent analytical, problem solving and organizational skills

    Method of Application

    Please send an updated and detailed CV including a cover letter to info.Kenya@tatainternational.com.

    Closing date for receiving applications is 21st October 2022.

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