Latest Recruitment at International Organization for Migration (IOM)

REGIONAL COORDINATION AND TECHNOLOGY OVERSIGHT

• Oversee activities between Headquarters and Country Offices and translate central requirements to enable Country Offices to implement corporate initiatives.
• Ensure adherence to ICT standards, policies, and procedures across the Region, while maintaining necessary records and documentation and promote knowledge sharing across regions and country offices.
• Conduct comprehensive regional analysis to inform decision-making and guide strategic direction of the headquarters.

REGIONAL TEAM LEADERSHIP AND MANAGEMENT OF IMT UNIT

• Lead IMT resource use within the Region to fulfil operational and strategic requirements.
• Align the IMT Unit’s activities with the organizational overall strategy, translating plans into operational actions and guiding the team in their execution.
• Guide the IMT Team, promoting a cooperative work environment, ensuring adherence to processes and maintaining team efficiency.
• Conduct effective performance management and learning and development to enhance skills and knowledge base.

LEAD REGIONAL ICT BUSINESS RELATIONSHIP MANAGEMENT

• Liaise and coordinate with HQ, Regional and Country Offices management, and Project
• Managers, to understand their IMT requirements to meet organizational goals.
• Collaborate within the Region and Country Office stakeholders to implement and manage IMT business solutions to ensure the efficient functioning of Regional and Country operations.
• Represent IOM in discussions and initiatives with external stakeholders including UN regional ICT working groups.

MANAGE AND COORDINATE REGIONAL ICT OPERATIONS AND SERVICES

• Oversee the complex network and infrastructure technology operations and services, to align with regional goals and priorities and in compliance with established Service level Agreements (SLAs).
• Manage the resolution of tickets escalated from the country offices to the Regional Office Tier
• Two Team and provide regular reporting on performance and root cause analysis.
• Adopt and implement modern workspace solutions in the Country Offices to enhance digital employee experience.
• Identify and assess areas for improvement in IMT infrastructure and solutions and provide expert advice and recommendations to management for optimizing and implementing these improvements.
• Ensure the efficient and effective procurement and provision of IMT-related equipment, supplies, and services to meet business requirements.

IMPLEMENTATION OF CYBER SECURITY PROGRAM IN THE REGION

• Lead the IMT Team to respond promptly to information security incidents, mitigate risks and escalate complex issues to the relevant specialist teams/units for resolution.
• Work closely with the HQ ICT Information Security Unit to align, coordinate, and support their
• cybersecurity efforts.
• Enforce compliance to internal and relevant external cyber security regulations, requirements and standards.
• Guide and provide advice to Country Offices in the Region to implement United States
• Refugee Admissions Program (USRAP) programmes to comply with National Institute of
• Standards and Technology (NIST) requirements.
• Identify assets that require protection and implement the controls in the security and privacy plans.
• Document changes to planned control implementations based on the “as-implemented” state of controls.

DATA ANALYTICS, BUSINESS INTELLIGENCE AND DIGITAL INNOVATION IN THE REGION

• Lead the development and maintenance of data systems and analytics ensuring data accuracy and insights to support data-driven decision-making.
• Identify business challenges and needs and translate them into innovative and practical IMT solutions and monitoring their effectiveness.
• Guide the mission on ways to promote creativity and innovative digital solutions and the best use of technology to serve IOM operations.
• Oversee the implementation and adoption of digital innovation initiatives and solutions.
• Evaluate and maintain portfolio of mission digital innovation initiatives and the potential opportunities.
• Perform such other relevant duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Computer Engineering, Computer Science, Information Management, Information Technology, or a related field from an accredited academic institution with seven years of relevant professional experience; or,
• University degree in the above fields with nine years of relevant professional experience.
• Certificate in project management (PMP or Prince2), Business Relationship Management, and/or IT service management (ITIL) is required.
• Certificate in any of the following: Cisco Certified Network Professional (CCNP), Microsoft
• Certified System Administrator (MCSA); Cisco Meraki Solutions Specialist; Microsoft 365
• Certified; Microsoft 365 Certified: Fundamentals is distinct advantage.
• Relevant certification in networking, system and cloud computing is a distinct advantage.

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Core Functions / Responsibilities:

• Ensure and strengthen the integration of risk management with other oversight and control processes, including compliance, internal controls, and due diligence at the regional level.
• Lead efforts to integrate risk management into RO and COs decision making, through appropriate monitoring and oversight so that IOM is able to identify, evaluate and treat key risks supporting COs operations as well as advising the RDs, and CoMs/HoOs.
• Advise RO and COs units on Institutional Compliance Frameworks to strengthen operational and management oversight.
• Strengthen and monitor assessments of reputational, fiduciary, and other related risks as part of strategic planning and decision-making processes at RO and CO level.
• Advise RO management, as well as CoMs/HoOs, on actions to be taken to enforce and strengthen accountabilities and compliance for robust, responsive, and transparent governance frameworks.
• Support and enhance the RO and COs in fraud risk assessments, assessing allegations of fraud, root causes, with the aim to develop fraud risk treatment plans.
• Assess and manage risks to the Regional Strategy and maintain a Risk Register at RO level, and ensure that COs in the Region also assess, record, and manage risks.
• Keep the IRD in HQ abreast of the status of key risks within the region through regular reporting on risk and control matters, ensuring the bottom-up flow of risk-related information emanates from COs.
• Through the escalation of prevalent risks within the RO and to IRD in HQ, trigger early warning alerts to mitigate downside effects of risks on IOM’s Strategic Plan, and activate swift preventive or remedial action for risks escalated to the RO.
• Ensure that Regional Thematic Units (RTUs) provide oversight and support to COs on the management of risks pertaining to their areas of thematic expertise, including at project level, based on IOM’s Project Handbook and related guidance.
• Support and provide substantive inputs and advice to COs, particularly smaller offices, with the drafting and development of risk treatment plans in coordination with the relevant technical and thematic units.
• Monitor and report on the effectiveness of internal controls and risk treatment plans across the region and engage in the sharing of lessons learned from risks and performance issues with a view to continuous improvement.
• Perform enhanced due diligence, including duty travel as needed, in high-risk settings according to contextual and operational requirements.
• Ensure that delegated authorities within the Region are optimally managed and tracked; are aligned with accountabilities, Instructions (INs), the Delegation of Authority (DOA) Policy and approved DOA matrices; and are based on assessment of risks and opportunities, in coordination with the Change Management Division and IRD.
• Track and advise on the implementation of oversight recommendations in the region, and build corresponding links to annual planning, reporting, and management exercises.5
• Lead RO oversight of the ERP’s Governance, Risk and Compliance module overseeing CO activities.
• Perform any other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Risk Management, Corporate Governance, Business Administration, or a related field from an accredited academic institution with at least seven years of relevant professional experience; or,
• University degree in the above or related fields with at least nine years of relevant professional experience.