Open Roles at Mini Group

Position Summary

• Reporting to the Commercial Manager (functional line) and Hypermarket & Procurement Manager (administrative line), the Trainer – DPH will deliver internal training to Trade Marketers, Sales Representatives, Team Leaders, and Category Managers, as well as external training to retail partner staff. The role ensures proper product knowledge, compliance awareness, merchandising standards, FIFO discipline, planogram adherence, and customer engagement.

Key Duties & Responsibilities

Internal Training Delivery

• Deliver structured product knowledge training across all DPH categories.
• Train staff on merchandising, planogram compliance, product handling, and customer engagement.
• Conduct assessments and maintain certification records for all field-facing staff.

External Training Delivery

• Train retail partner staff, including supermarket linesmen and specialty store personnel.
• Tailor content based on outlet type, product mix, and regulatory requirements.

Training Planning & Scheduling

• Develop bi-weekly training schedules aligned with new product launches, promotional campaigns, and compliance gaps.
• Maintain an up-to-date training calendar accessible to all relevant departments.

Training Materials Development & Management

• Develop and maintain product manuals, merchandising guides, compliance guidelines, display standards, and sales scripts.
• Update materials within five working days of new products, SKU changes, or regulatory updates.
• Coordinate with creative teams to produce supporting training content.

Reporting & Knowledge Management

• Maintain comprehensive training records, attendance, assessment results, and certification status.
• Provide structured feedback to Category Managers on execution gaps observed during training.
• Submit bi-weekly schedules, training reports, post-training assessment results, and external training coverage reports.

Qualifications & Experience

• Diploma or Bachelor’s degree in Education, Business Administration, Pharmacy, Marketing, or related field.
• Certification in Training & Development, Instructional Design, or Adult Learning is an added advantage.
• 3–5 years’ experience in training, coaching, or capability development, preferably in FMCG, pharmaceutical, or household product environments.
• Experience with regulated products (e.g., pharmaceuticals) is an added advantage.

Key Skills & Competencies

• Strong facilitation, presentation, and adult learning delivery skills.
• Good understanding of DPH product categories and retail execution standards.
• Ability to design structured training programs and simplify technical information.
• Strong communication, stakeholder engagement, planning, and coordination skills.
• Attention to detail in certification tracking and training documentation.
• Proficiency in Microsoft Office and digital training tools.
• High discipline, consistency, and accountability in training execution.

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Position Summary

• Reporting to the Commercial Manager (functional) and Hypermarket & Procurement Manager (administrative), the Trainer – Non-Food (Household) will deliver internal training to Trade Marketers, Sales Representatives, Team Leaders, and Category Managers, as well as external training to retail partner staff. The scope of this role is strictly training delivery, certification, learning material development, and capability building.

Key Duties & Responsibilities

• Deliver internal training to commercial staff on Non-Food categories, merchandising standards, FIFO, planogram execution, and reporting discipline.
• Conduct external training sessions for retail partner staff (supermarket linesmen, store assistants, and specialty retail outlets).
• Prepare bi-weekly training schedules aligned with new SKUs, product activations, compliance gaps, and seasonal campaigns.
• Develop and maintain training materials including manuals, merchandising guides, sales scripts, and digital content.
• Conduct post-training assessments, maintain certification records, and provide structured feedback to Category Managers.
• Submit reports including training schedules, attendance, certification, assessment results, external training coverage, and knowledge base updates.

Qualifications & Experience

• Diploma or Bachelor’s degree in Education, Business Administration, Marketing, Retail Management, or related field.
• Certification in Training & Development, Instructional Design, or Adult Learning is an added advantage.
• 3–5 years’ experience in training, coaching, or capability development, preferably in FMCG or Non-Food retail environments.
• Experience in electronics, appliances, or general merchandise retail training is an advantage.

Key Skills & Competencies

• Strong facilitation, coaching, and training delivery skills.
• Excellent understanding of Non-Food retail categories and merchandising standards.
• Ability to develop structured training content and learning materials.
• Strong communication and stakeholder engagement skills.
• Attention to detail in certification tracking and compliance documentation.
• Proficiency in Microsoft Office and digital learning tools.
• High discipline, consistency, and accountability in training execution and follow-up.