Careers at Inkomoko

About the Opportunity

This position plays a critical role in our growth and sustainability by overseeing our reporting and communications to key funder partners who support our mission. This role requires a strategic thinker to work closely with other members of the organisation - including senior leadership - as well as current and future funders, and other organisations in the community. Regular travel to Inkomoko’s countries of operation will be required. Inkomoko is unable to sponsor work visas for this position.

Responsibilities

Strategy and People Management

• Help chart the future direction of the Development team by shaping our 2030 strategy, driving towards its implementation, and building out our existing funder reporting function as Inkomoko scales and increases the number of funders we partner with
• Manage a growing team of program managers and report writers, with particular focus on building internal capacity around narrative reporting and financial analysis
• Build systems that streamline reporting and increasingly automate the management of our external relationships, such as through a CRM (eg Salesforce) and program management (eg Asana)

Report Writing

• Own the preparation of funder narrative reports ranging from detailed biannual narratives, to short monthly updates and periodic PPT presentations
• Oversee the development of financial reports by working closely with our Finance team to prepare budget vs actuals analysis
• Maintain accurate and up to date program status and impact tracking to deliver relevant activity updates that can be used at short notice
• Regularly visit Inkomoko program sites across countries to stay abreast of key developments and gather interesting insights into the work being done 

Relationship Management & Communications

• Organise deeply immersive and experiential learning visits for funders to build their fluency in Inkomoko’s work and strengthen our relationships with them
• Oversee the timely production of Inkomoko’s newsletters, annual report and other collateral materials, including an up-to-date website 
• Work with Comms to ensure social media content is relevant for our funder audiences
• Attend conferences and external stakeholder events/meetings to represent Inkomoko and advocate for the work we do

Internal Coordination

• Work closely with program teams to help ensure program delivery happens in accordance with funder agreements in terms of timelines, deliverables, milestones, and budgets, and flag any delays or deviations from plans to senior leadership 
• Align openly and regularly on funder updates with internal teams so that everyone is clear on external progress reporting 
• Collaborate with the Monitoring & Evaluation team to plan for impact studies that reflect the metrics we are required to report on to our funders

Minimum Qualifications

Inkomoko has found that our happiest and most effective colleagues are proactive, resourceful, self-motivated, trustworthy, and accountable. They are go-getters with a can-do attitude, who support their teammates with sincerity. No task is too small and above all, they are humble and willing to give and receive feedback.

For this role, the successful candidate will have these qualities in spades. Additional qualifications and skills must include:

• Excellent communicator in spoken and written English, additional languages preferred
• 8+ yrs experience donor management and fundraising
• Experience in grant reporting, building teams, and developing reporting strategies
• Strong project management skills with a particular focus on budgeting and financial reporting 
• Experience planning and leading strategic initiatives
• Proven success in project coordination
• Deep experience with data and financial analysis
• Demonstrated experience and results in nonprofit fundraising and reporting
• Strong computer skills in MS-Office and G-Suite 

go to method of application »

About the Opportunity

Inkomoko Kenya Investment Officer is responsible for the items below: 

Responsibilities

Due diligence and Contracts preparation (40%)

• Respond to inquiries from prospective borrowers, support them to apply for our loan products.
• Introduce the loan products to entrepreneurs, explaining the requirements for repayment and the
• seriousness of taking on debt financing.
• Introduce the loan products to SMEs, Refugees and host community entrepreneurs,
• Conduct due diligence on prospective borrowers, including site visits, document preparation,
• coordination with the Business Development Associate, etc.
• Communicate all materials to the Loan manager and Portfolio Director and assist in preparing credit
• reports for Investment Committee meetings.
• Take photos of entrepreneurs, have them sign photo waivers, and post their stories on Kiva platform.

Portfolio management (20%)

• Offer excellent customer service through daily conversations, correspondence, and site visits as
• needed to maintain strong positive relationships with borrowers.
• Work with African Entrepreneur Collective to ensure borrower success and Visit clients for
• monitoring.
• Track information about borrowers and communicate effectively with key stakeholders about client
• Status. Actively participate as a key staff in the weekly Portfolio Review Meeting.
• Maintain a tracking system of borrower payments and contact information.
• Interact with government leaders, cot. Jrt system, refugee's and host communities' stakeholders and
• others for follow up on lack of payments.
• Work with the Finance & Admin Director/Accountant to reconcile the lending transactions.
• Ensure that we are adhering to the requirements of our Kiva, BNR, CRB and other regulatory entities.
• Detailed knowledge of lending products
• Other duties as assigned by supervisor

Loan Management System (20% time)

• Maintain and demonstrate proficiency with loan software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and
• procedures, ensuring accuracy and compliance
• Assist with system parameters and design to meet the needs of multiple departments. • Manage
• user security access.
• Direct loan input (system boarding) and verification procedures for all loans.
• Ensure proper segregation of duties, develop and maintain workflows for all stages of loan input.
• Advise the Management team how to automate key lending processes.
• Supervise all aspects of the loan operations. This supervision includes posting of payment, payoffs,
• and balancing, disbursing loan funds.
• Ensure lending staff is provided with updates and procedural changes.
• Participates in the review and recommendations of operational systems and procedures.
•  Successfully interact with lending staff to improve accuracy and efficiencies of Loan management
• system
•  Other duties as assigned by supervisor

Management (20% time)

• Coordinate loan officer's staff in African Entrepreneur Collective Kenya Limited, setting their work
• plans, and maintaining weekly staff check-ins.
• Be aware at all times of key goals and develop daily strategies to achieve those goals in alignment
• with budget and culture.
• Work with Loan manager and Portfolio Director to plan and manage the budget, staffing, and other
• resource needs to deliver program outcomes.
• Interpret, apply, and ensure departmental compliance with applicable donors and local policies,
• laws, and regulations.
• Ensure all staff under your supervision are compliant with organizational HR policies, credit policy
• and implement disciplinary actions when they are not.
• Be a good ambassador in ensuring the organizational culture is understood and followed through
• by all staff under your supervision.
• Represent the company in a highly professional manner in stakeholders' and government meetings
• and events in the absence of a Loan manager.
• Acting the loan manager in his absence.
• Elevate important trends, risks, and other notable activities to management.

Minimum Qualifications

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications

Include:

• University degree in Finance or other related field
• Must speak fluent English and Swahili. Knowledge of other local languages is a plus
• Experience in group savings and group lending investments is preferred
• Experience in Islamic lending and practice is STRONGLY PREFERRED
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Experience in investment management, microfinance, capital leases, and access to finance for
• Micro businesses and SMEs is STRONGLY preferred
• Prior experience dealing with customers/debt
• Prior experience in a lending environment
• Experience providing business advice to entrepreneurs
• Prior experience in Investment management system software
• Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
•  Experience in managing difficult clients and reaching positive outcomes
•  Very strong attention to details and good follow through
• Comfort with the civil court system, and previous experience in litigation preferred
•  Unrelenting perseverance, personal integrity, and critical thinking skills
•  4+ years of work experience in relevant or applicable field
•   Must be able to legally work in Kenya.