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  • Posted: Jan 21, 2025
    Deadline: Feb 4, 2025
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    The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children's rights, provides relief and helps support children in developing countries
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    Senior Information Technology Officer

    ROLE PURPOSE

     The IT Officer will ensure all aspects of IT services including internet, office equipment, and computers running, maintenance, and service upgrades to ensure all staff are able to access highly functioning, consistent technology both in Nairobi and at the field locations. S/he will monitor, repair, and solve any hardware and software challenges as they arise.  This position will demand a highly motivated, detail-oriented individual who will be able to solve challenges and communicate effectively. S/he will be required to improve current systems from knowledge and experience. 

    SCOPE OF ROLE: 

    Reports to: Director of HR, Admin, and IT

    Staff reporting to this post: 

    • IT Intern (1) and IT Assistant (Future prospects)

    Budget Responsibilities: None

    Role Dimensions: Save the Children works throughout Kenya & Madagascar with 8 field offices, approximately 450 staff and portfolio of USD 30 million.

    KEY AREAS OF ACCOUNTABILITIES

    Key accountabilities:

    Participate and contribute to new proposal development that have technology components with the programmes and operations teams.

    • Have at least 2 proposals reviewed by the IT before submission by requesting to be involved in the proposal development advising on the technology components. 
    • Have at least 1 proposal with technology components that have been approved.

    Build partnerships and networks with technology partners, startups and learning institutions to build our ICT4D capacity, capability, and knowledge in using technology to deliver programmes for children.

    • Organise meetings with external technology partners / tech start-up companies and learning institutions, to show case potential solutions that can be adopted in our program delivery.
    • Presenting new T4D ideas to program for consideration 

    Automation of Business process

    • Automation of Business Process – Identify manual business processes in different departments to automate using the existing tools such as SharePoint, open-source tools etc.

    Ensure Implementation of IT strategies and introduction/ implementation of new technologies, focusing on achievement of the following results:

    • To be the lead in learning and development of staff in use of IT tools/ Resources that will help improve efficiency in delivery and build capacity of staff in resolving some minor day-to-day issues.
    • Ensure adequate induction of new staff n all IT policies and provide IT services in a timely manner e.g., Creation of new email addresses for staff.
    • Responsible for setting the systems to secure data and communications.
    • Ensure compliance with the SCI IT quality framework guidelines and undertake IT assessments against the IT strategy of the CO.
    • Responsible for setting up implementation and monitoring of all IT systems and equipment’s for the respective offices in Kenya office.
    • Ensure exited staffs are removed from accessing Save The Children Information and data on their laptops backed-up and that the data is backed up for future references.

    Planning and Budgeting

    • Plan, budget and account all IT expenditure.
    • Coordinate and contribute to the development of county IT strategy and IT budget.
    • Review and liaise with the Regional IT Manager on any IT needs and capacity building for staff.
    • Ensure that IT related costs and captured in Plans and proposals.

    Ensures effective functioning of the field office hardware and software packages, focusing on the achievements of the following results:

    • Effective functioning (Installation, operation, and maintenance) of all SC hardware equipment and acquisition of hardware supplies.
    • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources) and routine repairs.
    • Ensure monthly reports are made to the HR and admin Director and Area managers on general statues of IT.
    • Identify needed software upgrades, procure, and install with compliance to Save The Children policies and licensing agreements.
    • Establish a routine maintenance schedule for all IT equipment in Nairobi and Field Offices.
    • Provide trainings on the use of hardware (Projectors, laptops) and software as needed.

    Ensure efficient networks administration, focusing on achievement of the following results:

    • Monitoring of the network connection daily to ensure a stable and responsive network environment.
    • Trouble –shooting and monitoring of network problems.  Ensure that the SCI laptops/desktop and network resources are protected from malicious virus attacks and deploy counter measures in the event of attacks.
    • Response to user needs and questions regarding network access.
    • Maintenance of up-to-date parameters of information for the network clients and electronic mail.
    • Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organisation of offsite storage of backups.
    • Networks administration support to other SC as required and preparation of bills for cost recovery for the services provided.

    Provides administrative support focusing on achievement of the following results.

    • Provision of advice on and assistance in procurement of New IT equipment for the field office and projects provision of technical specifications and information on best options.
    • Maintenance of an up-to-date inventory of the software and hardware.
    • Provision of IT support to key events
    • Provision of Share-point site for document management for all departments and field offices.

    Ensures facilitation of Knowledge building and knowledge sharing in Field office, focusing on achievement of the following results.

    • Identification and promotion for different systems and applications of optimal content management, knowledge management and sharing information provision.
    • Participation in the organisation of training of staff on IT issues.
    • Maintenance of staff training profiles.

    Focal Point of data protection in the Kenya Country Office

    • Training of staff on local and SCI data protection.
    • Ensure the Country is compliant with the Data protection regulations in Kenya.
    • Regular audits for compliance and to mitigate risks.

    SKILLS AND BEHAVIOURS (our Values in Practice)

    Accountability:

    • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

    Ambition:

    • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development, and encourages others to do the same.
    • Widely shares their personal vision for Save the Children, engages and motivates others.
    • Future orientated, thinks strategically.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.
    • Values diversity sees it as a source of competitive strength.
    • Approachable, good listener, easy to talk to

    Creativity:

    • Develops and encourages new and innovative solutions.
    • Willing to take disciplined risks. 

    Integrity:

    • Honest, encourages openness and transparency.

    QUALIFICATIONS AND EXPERIENCE:

    • Certification and/or University degree in Information Technology, Computer Science, or a related field.
    • Minimum 5+ years of managing IT services preferably in a large INGO, with at least 3 years leading a team or in a medium role.
    • Advanced knowledge of Word, Excel, Access, Adobe, and other software.
    • Knowledge in Server management both windows and Linux server environments, virtualization, and network management.
    • Knowledge in SharePoint design including workflows and HTML.
    • Familiarity with cloud computing platforms e.g., Azure
    • Knowledge and understanding of IT security concepts and principles.
    • Ability to work independently, take personal initiative, and multi-task including strong facilitation skills in an ever changing, dynamic environment.
    • Excellent written and spoken English language skills. 
    • Strong administrative and organisational skills
    • Ability to coach others and work in a team environment.
    • Excellent interpersonal skills and ability to work effectively in insecure environments is critical. 
    • Experience in facility management with regards to managing multiple locations at the same time. 
    • The capacity and willingness to be extremely flexible and accommodating in difficult and frustrating working circumstances is required.
    • Commitment to and understanding of Save the Children’s aims, values and principles. 
    • Fluency in English
    • Ability and willingness to travel regularly into the field.

    Desired Criteria: 

    • Knowledge of donor financial policies and guidelines. 
    • Strong project management skills
    • Regional experience.

    go to method of application »

    Household Economic Strengthening (HES) Officer-Samburu

    ROLE PURPOSE: 

    The Household Economic Strengthening (HES) officer plays a critical role in supporting household and community-resilient livelihood activities that contribute to positive nutritional outcomes. S/he will lead work plan implementation of resilient livelihood interventions as appropriate to context, for sustained vulnerable households’ access to nutrient-dense foods and overall food security despite exposure to shocks and stresses. S/he is directly responsible for supporting all USAID Nawiri Livestock and Agriculture (fisheries and apiculture) program activities primarily; and directly implements financial inclusion and enabling market systems to last-mile communities to support ultra-poor and the most vulnerable households and strengthening diversified efforts for improved Household Economies. S/he works alongside the resilient livelihoods team in layering interventions for collective impact at household and community levels. 

    The position will be based at the USAID Nawiri sub-county office level, supporting interventions within the sub-county and prioritized wards that continuously experience and show high rates of acute malnutrition through the LS study/Routine Monitoring System (RMS).

    S/he will work closely with relevant sub-county, ward officials, village-level representatives, CSOs and private sector players involved in livelihoods and food and nutrition security within their areas of operation. S/he is an excellent community mobilizer with strong facilitation skills in local language.

    SCOPE OF ROLE: 

    Reports to: Household Economic Strengthening Project Coordinator

    Dimensions: 

    Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH. Save the Children’s humanitarian response to the drought focuses on FSL, nutrition, WASH, health, Education and Child Protection.

    Staff directly reporting to this post:  None

    Works with MC USAID Nawiri RL Coordinator, BOMA REAP 4 Nutrition Project Coordinator and field officers, Health and Nutrition Officers, Structural and Social Behaviour Change Officers, and Gender and Social Inclusion Coordinator. 

    KEY AREAS OF ACCOUNTABILITY:

    PROGRAM MANAGEMENT 

    • Leading implementation of detailed work plan (DIP) linked to budgets in line with agreed strategic approaches/work areas and milestones and specifically responsible for production systems (fisheries, apiculture) and financial inclusion in resilient livelihood scope.
    • Lead implementation of RL interventions including coordination with target communities and partners at the sub-office level.
    • Supports household engagements for improved economies, transforming household and social dynamics, and is responsible for layering interventions for collective impact at household and community levels.
    • Coordinate with the different levels of stakeholders including household members, community groups, local implementing partners, community resource persons, and government stakeholders at sub-county, ward, and village to mobilize actions and ensure effective communication channels.
    • Coordinate with community leadership to facilitate activity integration and joint targeting of participants.
    • Collaborate with USAID Nawiri health and nutrition team to integrate key messaging into production systems (fisheries, apiculture) training curriculum.
    • Support behavior change communication and adoption of supportive priority practices. This includes sharing evidence informing livelihood choices, and household livelihood visioning in a simplified manner with households and communities.
    • Plans and leads TOT training sessions for community change agents in collaboration with key Government technical officers
    • Liaise with other project teams and staff at the sub-office level to ensure that all USAID Nawiri interventions are well-coordinated and prioritized.
    • Coordinate with Markets and Alternative Livelihoods team members to identify map and identify private sector partners or opportunities for new enterprises that improve producer access to input and output markets.
    • Support financial inclusion interventions, activation and lasting connections of markets to last-mile communities for affordable access to diverse nutrient-dense foods and services.
    • Coordinate with public and private service providers (animal health, crop husbandry) to reach program participants at the ward level.
    • Prepares activity reports and supports county resilience livelihoods coordinator in the review and development of work plans and thematic reports
    • Collaborate with the M & E team to support monitoring and evaluation on effectiveness and impact of livelihood activities at the sub-office level and make recommendations for improvements.
    • Contribute to team work plans and guide successful implementation of program activities, ensuring activities are on track and in alignment to achieve desired impact. 
    • Work closely with other program teams at local level to identify clients for financial services and to support service extension and financial inclusion as well as development of suitable products and services.
    • Actively participate in the periodic program planning, review and reflection meetings and sessions.
    • Prepare accurate and timely reports and other project documentation and communication that contribute to a learning organization.
    • Support collaboration, learning and adaptations, monitoring surveys in the areas of operations.

    COLLABORATION & NETWORKING

    • Conduct community mobilization and sensitization sessions that are inclusive and help prioritize the economic needs of the target communities.
    • Support with collaborative partnership with other development partners and identify potential opportunities for linkages
    • Link and strengthen capacity of program participants’ to tap into opportunities including their influence to planning and budgeting of nutrition resilience interventions
    • Continuously update stakeholder mapping and coordinate activities with various stakeholders to ensure strong linkages between resilient livelihoods and other priority pathways of strengthening nutrition resilience in the context.
    • Collaborate with consortium staff within the geographical and thematic scopes to develop projects, implement and closely monitor selected economic development projects including detailed work plans and business plans.
    • Mobilize sub-county, ward level and village meetings with relevant stakeholders.
    • Support the facilitation of planning meetings and workshops with government, NGO, private sector, and community partners to revise and customize implementation plans.
    • Conduct community mobilization and engagement meetings with ward and community-level leaders to implement USAID Nawiri livelihoods activities
    • Support community visioning process for resilient livelihoods
    • Support with collaborative partnership with other development partners and identify potential opportunities for linkages

    INFLUENCE AND REPRESENTATION

    • Assist the HES Advisor/Project Coordinator in coordinating activities with consortium partners, local government, and other IPs
    • Support the facilitation of planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance and buy-in.
    • Ensure close coordination and sharing of information with relevant stakeholders including key county government departments, NGOs as appropriate and advised by the line manager
    • Collaborate with consortium partners, sub-county and national government representations, and other development partners working at the sub-office level.

    SKILLS AND BEHAVIOURS (our Values in Practice)

    Accountability:

    • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

    Ambition:

    • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
    • Widely shares their personal vision for Save the Children, engages and motivates others
    • Future orientated, thinks strategically

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to

    Creativity:

    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks

    Integrity:

    • Honest, encourages openness and transparency

    QUALIFICATIONS AND EXPERIENCE

    • Degree in agriculture, agribusiness management, or agricultural economics in a related field with at least 2 years of relevant working experience
    • A minimum of 3 years experience directly implementing agriculture (crop, livestock, fisheries, and apiculture) and financial inclusion interventions at the field level in the Kenya ASALs. 
    • Proficient analytical skills that demonstrate an understanding of the current concepts, priorities, and issues in program monitoring, data collection, and evaluation
    • Effective verbal and written communication, multitasking, and organizational
    • Ability to manage priorities independently
    • Excellent attention to detail and ability to complete tasks in a timely manner
    • Excellent teamwork abilities and interpersonal skills
    • Familiarity with M & E, information, communications, and knowledge-sharing technologies and use of innovative approaches to digital financial services.
    • Demonstrated computer competency in MS Excel, and MS Word and knowledge of data management software.
    • Strong analytical and qualitative skills
    • Demonstrated flexibility, creativity, and enthusiasm as well as a willingness to learn and be continually adaptive in a dynamic and often self-directed working environment.
    • Ability to focus on day-to-day tasks at hand while also working towards longer-term objectives with an understanding that these will change continuously. 
    • Ability to work without constant supervision and as part of a diverse team;
    • Good reporting, communication, and representation skills;
    • Good problem-solving, written and oral communication skills
    • Confident, sound training facilitation skills
    • Strong written and spoken English and Kiswahili

    Method of Application

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