Current Vacancies at United Nations High Commissioner for Refugees (UNHCR)

• The Senior Programme Assistant would normally receive guidance from more senior programme staff in the operation/bureau/division. The incumbent may receive indirect guidance from other sections and units relevant to the country/region programme(s). UNHCR Manual, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Senior Program Assistant.
• S/he is expected to have contacts within the organization and outside the duty station, as well as with partners and other stakeholders to collect information, monitor programme activities and implement administrative requirements. The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

Duties

• Provide administrative assistance and support in routine services and activities within Programme thus better able to meet the needs of persons of concern.
• Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners, ensuring due diligence to meet the requirements of projects.
• Provide support to ensure partnership agreements are established in a timely manner, regularly monitored and reported on, in compliance with established guidelines and procedures included in the framework for implementing with partners.
• Guided by the MFT approach, support the development and implementation of monitoring plans for activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.
• Contribute to the review and analysis of operations plans, mid-year and year-end reports, ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. Generate and maintain records of implementation rate (performance progress and expenditures) on a regular basis.
• Assist in ensuring compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits.
• Use UNHCR's corporate tools (e.g. Focus Client, Global Focus Insight and FOCUS Reader, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
• Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential

• Demonstrated experience in Programme Management, Operation Management Cycle and related processes.
• Knowledge of Results Based-Management.
• Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc)

Desirable

• Completion of UNHCR Learning Programmes or specific training relevant to function of the position including Programme Management Level 1. E-tutoring of PM1, Framework for Implementing with Partners Learning Programme.
• Experience in programme management training and capacity building activities.

Functional Skills

• IT-Computer Literacy

PG-Programme Management (programme cycles and reporting standards)
PG-Results-Based Management
DM-Database Management
PG-Programme Analysis
(Functional Skills marked with an asterisk* are essential)
Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

• The incumbent will be required to have good drafting skills and the ability to interact with different partners and stakeholders both within and outside UNHCR.

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• The Assistant Protection Officer reports to the Protection Officer or the Senior Protection Officer. Depending on the size and structure of the Office, the incumbent may have supervisory responsibility for protection staff including community-based protection, registration, resettlement and education. S/he provides functional protection guidance to information management and programme staff on all protection/legal matters and accountabilities. These include: statelessness (in line with the campaign to End Statelessness by 2024), Global Compact on Refugees (GCR) commitments, age, gender, diversity (AGD) and accountability to affected populations (AAP) through community-based protection, Child protection, Gender-Based Violence (GBV) prevention and response, gender equality, disability inclusion, youth empowerment, psycho-social support and PSEA, registration, asylum/refugee status determination, resettlement, local integration, voluntary repatriation, human rights standards integration, national legislation, judicial engagement, predictable and decisive engagement in situations of internal displacement and engagement in wider mixed movement and climate change/disaster-related displacement responses. S/he supervises protection standards, operational procedures and practices in protection delivery in line with international standards.
• The Assistant Protection Officer is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC), ensuring that operational responses in all sectors mainstream protection methodologies and integrate protection safeguards. The incumbent contributes to the design of a comprehensive protection strategy and represents the Organization externally on protection doctrine and policy as guided by the supervisor. S/he also ensures that PoC are meaningfully engaged in the decisions that affect them and support programme design and adaptations that are influenced by the concerns, priorities and capacities of them. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
• Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
• Assist in providing comments on existing and draft legislation related to PoC.
• Provide legal advice and guidance on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
• Conduct eligibility and status determination for PoC in compliance with UNHCR procedural standards and international protection principles.
• Promote and contribute to measures to identify, prevent and reduce statelessness.
• Contribute to a country-level child protection plan as part of the protection strategy.
• Contribute to a country-level education plan as part of the protection strategy.
• Provide inputs for the development of protection policies and standards within the AoR.
• Implement and monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
• Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
• Recommend durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
• Assess resettlement needs and apply priorities for the resettlement of individuals and groups of refugees and other PoC.
• Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
• Contribute to and facilitate a programme of results-based advocacy with sectorial and/or cluster partners.
• Contribute to and facilitate effective information management through the provision of disaggregated data on populations of concern and their problems.
• Assist capacity-building initiatives for communities and individuals to assert their rights.
• Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
• Intervene with authorities on protection issues.
• Assist the supervisor in deciding priorities for reception, interviewing and counselling for groups or individuals.
• Assist the supervisor in enforcing compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
• Enforce compliance with, and integrity of, all protection standard operating procedures.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

• Law,
• International Law,
• Political Sciences or other relevant field.
• Certificates and/or Licenses

Not specified;

Relevant Job Experience
Essential

• Knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles

Desirable

• Completion of the Protection Learning Programme, RSDResettlement Learning Programme.

Functional Skills

• PR-Protection-related guidelines, standards and indicators
• PR-Age, Gender and Diversity (AGD)
• MG-Project Management
• PR-Human Rights Doctrine/Standards
• PR-International Humanitarian Law
• PR-Assessment of IDPs Status, Rights, Obligation
• PR-Climate change and disaster related displacement
• CO-Drafting and Documentation
• PR-Gender Based Violence (GBV) Coordination
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile 

Experience:

• Completion of the Protection Learning Programme, RSDResettlement Learning Programme.
• Extensive knowledge of UNHCR’s frameworks and policies for engagement in IDP operations
• Knowledge on existing regional and country level climate action plans and emerging regional engagements
• Sensitive and dynamic political and operational context requires ability to work collaboratively with IDP interagency actors and advocate for principled, pragmatic protection interventions and solutions.
• Strong analytical skills are required to ensure that protection is adequately and appropriately factored into coherent program strategies and advocacy efforts, which takes into account dynamic and fast-evolving local contexts and regional dynamics.
• Prior experience working in the region and in protracted IDP displacement contexts is a plus, including the ability to identify pragmatic solutions for longstanding displaced populations of concern.
• Ability to build consensus and maintain team spirit in a difficult operational context. 
• Strong cultural sensitivity and emotional intelligence is required to multi agency for a comprised of international and national organizations.
• Strong knowledge of IDP protection laws, principles, and strategies is essential.
• Prior work experience with regional economic communities (EAC, IGAD) and the AU on IDPs and climate change will be added advantage.

Education:

• Degree in Law, Refugee Law,                      
• International Law,
• Social studies and Gender Studies
• Political Sciences or other relevant field.