Vacancies at Jubilee Insurance

Job Ref. No: JAML071

Role Purpose:

• The Compliance & Data Protection Officer will ensure Jubilee Asset Management Limited complies with the Capital Markets Act, Kenya Data Protection Act, AML/CFT/CPF laws, and other applicable regulatory requirements. The role holder will lead the implementation of a robust Compliance and Data Protection Framework, drive a strong culture of governance and ethics, monitor regulatory adherence, mitigate compliance risks, and serve as the primary liaison with relevant regulators and data protection authorities.

Main Responsibilities:

Strategy

• Develop, implement, and maintain compliance and data protection policies, procedures, and controls to meet regulatory obligations and minimize compliance risks.
• Conduct horizon scanning to identify emerging compliance and data privacy risks and recommend appropriate mitigation measures.
• Keep abreast of regulatory developments in the asset management sector and advise senior management on their impact on business operations.
• Conduct Data Privacy Impact Assessments (DPIAs) for new products, services, systems, or processes involving personal data.
• Develop and enforce data retention policies to ensure alignment with legal and regulatory requirements.
• Support executive and senior leadership in communicating compliance strategies and aligning them with organizational objectives.
• Collaborate with internal stakeholders to drive continuous improvement initiatives, leveraging process optimization and technology.

Operational

• Establish and implement the Data Protection governance and regulatory framework, including all required statements, notices, and policies.
• Guide departments and support functions on compliance with the Data Protection Act 2019 and company-wide risk and compliance requirements.
• Provide regular training to internal staff and third parties involved in data collection or processing; conduct specialised training where required.
• Conduct compliance and data protection audits to ensure adherence and proactively address gaps.
• Create and maintain an up-to-date register of all data processing activities, ensuring transparency and accessibility when required.
• Provide advice and guidance on the interpretation and application of the Data Protection Act and any other related laws.
• Handle internal and external queries or complaints relating to data confidentiality, breaches, or misuse.
• Provide management with monthly updates on compliance and data protection matters and escalate urgent breaches immediately
• Develop and implement data protection policies, guidelines, and operational processes in collaboration with business and support functions.
• Support the creation of data protection knowledge repositories and awareness materials for staff and partners.
• Build and maintain effective working relationships with data controllers and processors while promoting the benefits of compliance.
• Support development of privacy statements, consent mechanisms, and disclosures for digital platforms, forms, websites, and communication channels.
• Prepare and submit an annual Data Protection work plan and implement it upon approval.
• Network with other Data Protection Officers, track industry trends, and recommend improvements to JAML’s compliance posture.

People Leadership and Culture

• Promote a culture of ethics, compliance, and responsible data management across the organization.
• Collaborate with cross-functional teams to drive initiatives that strengthen compliance awareness and improve company culture.
• Provide transformational leadership to ensure alignment with stakeholder expectations.
• Set performance objectives, monitor progress, and ensure timely execution of compliance-related activities.
• Facilitate regular knowledge-sharing sessions, workshops, and team capability development.

Risk Management, Compliance, and Corporate Governance

• Provide regular reports on exceptions, trends, breaches, and corrective actions to EXCO, MRCC, and the Board.
• Conduct weekly reviews of regulatory ratios and compliance metrics, recommending timely remedial actions.
• Monitor daily customer and transaction activities for suspicious indicators and escalate appropriately.
• Implement the annual compliance work plan, including reviews, regulatory submissions, and staff training.
• Review and update Compliance, AML/CFT/CPF, and advise on Customer Acceptance policies to reflect regulatory changes.
• Oversee the implementation of audit and regulatory inspection recommendations.
• Maintain and share best practices on AML/CFT/CPF and KYC compliance.
• Support staff in understanding and applying AML/CFT/ CPF and Data Protection laws, ensuring timely updates on new legislation.
• Maintain updated compliance and data protection resources on the company intranet.
• Ensure accurate capture, safeguarding, and processing of customer data in line with regulatory standards.
• Ensure adherence to all statutory and regulatory requirements applicable to asset management and data protection.
• Conduct periodic compliance assessments to identify vulnerabilities and recommend appropriate mitigation measures.
• Develop and implement effective internal controls to manage regulatory, financial, operational, and data-related risks.
• Promote adherence to company policies, ethical standards, and governance frameworks.

Key Competencies:

• Strong knowledge of asset management regulations, CMA guidelines, and financial services compliance.
• Deep understanding of AML/CFT/CPF, KYC requirements, and Data Protection principles.
• Excellent analytical, investigative, and problem-solving skills.
• Strong communication skills with the ability to educate, advise, and influence diverse stakeholders.
• Highly collaborative with strong interpersonal skills.
• Exceptional attention to detail and organizational capability.
• Ability to anticipate regulatory trends and adapt proactively.
• Strong leadership and influencing ability to promote compliance initiatives.

Academic Background & Relevant Qualifications:

• Bachelor’s Degree in Law, Business, Finance, Compliance, or related field (LLB preferred).
• Para-Legal Diploma from the Kenya School of Law (added advantage).
• Professional Data Privacy Certifications (IAPP – CIPP, CIPP/IT) highly desirable.
• Additional compliance or AML certifications will be an added advantage.
• Minimum of 2 years’ experience working in a compliance/audits environment, coupled with proven experience in Regulatory
• Compliance, AML, compliance assurance and reporting within the financial services industry

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Job Ref. No: JAML 070

Role Purpose:

• The IFA Coordinator is responsible for strengthening the Independent Financial Advisor (IFA) channel by driving strategic initiatives, enhancing operational efficiency, ensuring compliance, and fostering a culture of collaboration and excellence. The role will support IFAs through training, engagement, and performance monitoring to achieve business growth and deliver exceptional client experiences.

Main Responsibilities:

Strategic Planning and Execution

• Support the implementation of the IFA business strategy to drive growth and profitability.
• Conduct regular training and product knowledge sessions to align IFAs with company strategy, products, and market positioning.
• Provide data-driven insights and recommendations to support strategic decision-making and business development.
• Partner with IFAs in developing client acquisition plans and sales initiatives that align with JAML’s overall objectives.

Operational

• Act as the primary liaison between IFAs and internal departments to ensure seamless service delivery.
• Coordinate onboarding, induction, and integration of new IFAs into JAML systems and culture.
• Oversee timely resolution of IFA and client queries to enhance customer experience and satisfaction.
• Prepare and submit periodic performance and progress reports highlighting key activities, metrics, and outcomes.
• Support the achievement of new business targets and maintain Assets Under Management (AUM) levels in line with budget expectations.

People Leadership and Culture

• Foster strong relationships and collaboration within the IFA network to promote engagement and performance.
• Promote a learning culture by facilitating continuous product and market training.
• Champion JAML’s values and culture in all interactions with IFAs and internal teams.
• Provide mentorship and guidance to newly recruited IFAs to ensure alignment with organizational expectations.

Risk Management, Compliance, and Corporate Governance

• Ensure adherence to all internal policies, regulatory requirements, and ethical standards in IFA operations.
• Monitor IFA activities to identify and mitigate compliance risks.
• Maintain accurate records and documentation in line with governance frameworks.
• Promote a culture of accountability, transparency, and compliance within the IFA network.

Key Competencies:

• Excellent communication and interpersonal skills.
• Strong planning, coordination, and analytical capabilities.
• Customer-centric with a focus on results and service quality.
• Sound understanding of financial products and markets.
• Proficiency in MS Office and digital engagement platforms.

Academic Background & Relevant Qualifications:

•  Bachelor’s Degree in Business, Marketing, Finance, or a related field.
• Minimum of 2–3 years of experience in financial services, sales coordination, or relationship management.
• Prior experience working with IFAs or distribution networks is an added advantage.
   

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Job Ref. No: JAML 069

Role Purpose:

• The role holder is responsible for driving business growth within the High-Net-Worth Individual (HNWI) segment by identifying new opportunities, strengthening client relationships, and delivering tailored investment solutions. The Job holder will also support client retention across the HNWI segment. This position also contributes to strategic initiatives that enhance JAML’s market presence and overall business performance.

Main Responsibilities:

Strategy:

• Develop and implement the strategic plan for the company, aligned with the overall corporate strategy.
• Monitor industry developments, regulatory changes, and emerging market conditions to adjust strategies accordingly.

Business Development:

• Identify and pursue business development initiatives to expand the company's client base, with a specific focus on highnet-worth segments.
• Identify new business opportunities for high-net-worth clients.
• Develop and maintain relationships with key stakeholders, including corporate clients and high-net-worth individuals.
• Collaborate with the marketing and sales teams to create targeted campaigns and promotional strategies to attract new clients.
• Analyse market trends and competitor activities to identify opportunities for differentiation and competitive advantage.
• Explore partnerships, joint ventures, and strategic alliances to enhance the division's market presence and offerings.
• Conduct market research to understand the evolving needs of corporate and high-net-worth clients, tailoring services and products accordingly. 

Client Relationship Management:

• Establish strong and enduring relationships with high-net-worth clients and understand their financial goals, risk tolerance, and preferences.
• Regularly communicate with clients to provide updates on portfolio performance, market conditions, and investment strategies.
• Collaborate with the client service team to address client inquiries, concerns, and requests promptly and effectively.
• Organize client events, seminars, and forums to enhance engagement and strengthen relationships.

Innovation and Product Development:

• Drive innovation in product development by identifying opportunities to create bespoke investment solutions for high-networth clients.
• Collaborate with the product development team to design and introduce new investment products and services.
• Ensure that the division remains at the forefront of industry trends and emerging technologies to provide innovative solutions.

 Corporate Governance (Regulatory and Compliance):

• Ensure compliance with regulatory requirements, industry standards, and internal policies related to asset management activities.
• Establish and maintain effective internal control systems and risk management frameworks.
• Keep abreast of regulatory changes and communicate their impact on the company.
• Conduct regular audits and reviews to ensure adherence to regulatory and compliance standards. 

Thought Leadership, Branding & Market Visibility

• Provide strong leadership to the team, setting clear goals, providing feedback, and promoting professional development.
• Encourage a client-centric approach, ensuring high-quality service delivery and maintaining strong relationships with clients.
• Promote ethical conduct, integrity, and accountability throughout the division.

 People and Culture

• Cross-Functional Collaboration: Actively participate in cross-functional project teams to drive collaboration, innovation, and accountability across departments and the Group.
• Employee Collaboration Index: Participate in a minimum of 2 company projects per year with an 80% success rate and engage in at least 1 Group-wide project per year.
• Skills and Competency Development Index: 100% compliance with your training plan annually to support personal and
• professional growth, ensuring alignment with career paths and future challenges.
• Cultural Alignment Index (CAI): Attain the Company’s CAI target score by embedding Jubilee’s values (e.g., innovation, teamwork, excellence) into project execution and team dynamics.
• Conflict Resolution: Address interpersonal or project-related conflicts constructively, maintaining team morale and focus on shared goals.
• Resource Advocacy: Communicate needs (e.g., tools, training, support) to supervisors to ensure personal and team success.

Key Competencies:

• Strategic thinking and business acumen.
• Strong financial analysis and investment evaluation skills.
• Risk management and compliance expertise.
• Results-oriented mindset with a focus on achieving targets.
• Ability to lead and inspire a diverse team.
• Excellent communication and presentation skills.
• Strong ethical conduct and integrity.

Academic Background & Relevant Qualifications:

• Bachelor's Degree in Finance, Economics, Business Administration, or a related field.
• A master's degree is preferred.
• Professional certifications such as Chartered Financial Analyst (CFA) or Chartered Institute of Securities & Investments (CISI) qualification would be an added advantage.
• Proven experience (at least 7 years) in asset management, with a strong understanding of HNWI within the financial markets
• Have existing relationships that meet the profile of Jubilee client.
• Proven experience in developing and implementing marketing strategies, managing brand reputation, and executing successful marketing campaigns.