Vacancies at Kenya Tea Packers Limited

Purpose of the Job

ICT Assistant – Network Administration: reports to Head of ICT and is responsible for assessing information risk and facilitates remediation of identified vulnerabilities for IT security and IT risks across Kenya Tea Packers. Coordinate ICT system support in liaison with the Database Administrator Business Intelligence and Reporting. Ensuring that there is secure network connectivity in and within Ketepa offices, integrity and security of Company Systems.

Main Duties and Responsibilities

• Establishes optimal network performance by evaluating connectivity KPIs – availability, utilization, throughput and latency. Planning and executing the selection, installation, configuration, and testing of ICT equipment’s.
• Monitor and manage all communications and resolve networking problems through effective implementation of preventive measures for IT Network, systems and software applications.
• Report findings and recommendations of identified vulnerabilities to the Head of ICT for corrective action.
• Perform vulnerabilities assessment using IT security tools and methodologies to report any IT security/Risk exposure within the IT network, systems and software applications.
• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendors.
• Secures network by developing network access, monitoring, control, and evaluation as well as maintaining updated documentation.
• Periodic review of Firewall rules, configurations and logs with Head of Enhance cyber defence and security by defining access privileges, control structures and resources.
• Assist ICT Manager in recommending updates to all ICT policies: Disaster Recovery Plan, ICT strategy for the Company Technology infrastructure and Systems & BCP SOP.
• Entry, update and follow up of ICT support helpdesk system and Provide efficient, effective and continuous support to all users of the information and telecommunication.
• Provide basic training/support in accessing the network and use of various software applications and aid ICT Manager in maintaining documentation for all information systems.
• Work with vendor support contacts to review and update SLAs and resolve technical problems with end user hardware software and MPLS/SD-WAN/internet.
• Ensure all PCs, Laptops and servers on the domain/Network are running on licensed/updated operating systems, updated version of endpoint Security.
• Ensure all computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative.
• Assist in formulation of annual ICT training CAPEX, OPEX budgets in liaison with Head of ICT.
• Perform other duties as may be assigned by the Systems Administrator or the Head of ICT.

Key Result Areas:

 The jobholder’s accountability areas are outlined as follows;

• Design, deploy and administer network infrastructure, security architecture and support
• Penetration testing and vulnerability assessments on information systems and
• Managing the   day-to-day  activities  of   threat  and   vulnerability
• Provide Technical Support for end
• Plan the installation and implementation of new hardware and software. Coordinate firmware and upgrade of applications and software’s.
• Liaise with vendors to resolve software and hardware errors and

Core Competencies

• Hardware: Excellent knowledge of computer hardware and an understanding of how it integrates with the computing systems and databases. Awareness of capabilities and limitations of various
• Networking: A general knowledge of network connectivity, integration and protocols.
• Software Development: Knowledge of software development theories, methodologies and standards.
• Operating and Database Systems: Operating System/Database installation and upgrading, Software package installation, updating and distribution, Operating System/Database tuning and performance monitoring and Database
• Problem Solving: Ability to apply knowledge of the broad range of technologies to achieve effective solutions.
• Communications Skills: Ability to understand and communicate complex technical concepts.
• Organizational skills: Ability to effectively organize and prioritize

Knowledge and Skills Required:

The job holder must possess;

• Bachelor’s Degree in Computer Science or Information Technology
• At least two-years of experience in Network Administration
• Network & Security Certification: CCNA or CEH or
• Hands-on experience with Network Installation, Configurations and
• Excellent knowledge on Network
• Experience with Router installation configuration and Troubleshooting.

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Purpose of the Job

This position reports to Head of Production and oversees and manages all tea production operations, ensuring that products are processed, packed and delivered in compliance with quality standards, cost targets and delivery timelines.  Planning and effectively execute all the factory production processes – Receiving, Blending, Packing and Dispatch.

 Main Duties and Responsibilities

The duties and responsibilities are as follows:

Managerial Roles and Responsibilities

Production Planning & Management

• Develop and implement production schedules to meet customer orders and market demand (OOS Management)
• Coordinate and work closely with Procurement, Quality Control and Maintenance Teams to ensure smooth operations
• Monitor and adjust Production Plans to address any disruptions or equipment breakdown

Contract Packing Management

• Plan, Coordinate and Oversee contract packing projects for External Clients, ensuring timelines, specifications and quality requirements are met
• Liaise with Purchasing and Finance Teams to align contract packing capacity with commitments
• Monitor profitability and resource utilisation for contract packing operations
• Provide performance reports for contract packing assignments, including efficiency, quality, traceability and profitability metrics
• Summarise loose tea requirements for procurement to raise Local purchasing Orders (LPOs).
•  Maintain the Quality Assurance Systems improving and implementing new systems/ guidelines.
• Implement ISO Managements systems and other relevant standards
• Participate, in liaison with NDP team other relevant departments in product development.

 Operational Duties and Responsibilities

• Ensure efficient sourcing and utilization of raw materials and factors of production (optimal utilization of plant capacity).
• Create, implement and ensure occupational health and safety standards are met/observed at all times.
• Ensure monthly and annual stock taking and reconciliation of raw material (Loose tea and packaging material)
• Lead, Train and Mentor Production Supervisors, Machine Operators and other staff
• Conduct Performance Appraisals, identifying training needs and build staff capability
• Promote teamwork, motivation and discipline in the Production floor
• Prepare daily, weekly and monthly production reports for management review
• Manage leave schedules to avoid disruptions of production
• Analyse production data to identify trends, bottlenecks and improvement areas.
• Perform any other relevant duties that may be assigned by the Supervisor within the scope of the position.

Key Result Areas:

The accountability areas are as follows;

• Proper monthly/annual stock taking
• Production volume vs target achievement
• Product quality compliance rate
• Reporting and documentation
• People management
• Waste management
• Production cost per unit
• Contract packing turnaround time and customer satisfaction
• Implementation of ISO standards of Occupational Health and Safety
• Effective budgetary planning

Knowledge and Skills Required

The job holder must possess:

• Bachelor’s degree in Science in Food Science or related field.
• Eight (8) years of experience. Three (3) of which in Fast Moving Consumer Goods.
• Good knowledge of ISO 9001 & 22000 Management System
• Experience in contract Packing manufacturing is an added advantage
• Strong knowledge of production planning, quality systems and maintenance coordination
• Excellent Leadership and Communication skills
• Proficiency in ERP systems and Microsoft Office applications
• Demonstrated analytical and Information Technology skills