Vacancies at World Vision Kenya

KEY RESPONSIBLITIES

IMPORTANT INFORMATION:

• All CVs should be submitted in English.
• This position is open to candidates based in countries where World Vision International is legally registered to operate.

Support to RGA of National Office Development & Capacity Building

• Provide capacity building, development training and facilitation in best practice governance to selected national offices, as determined by the SD, in consultation with the RGA.
• Facilitate the assessment of governance effectiveness in NOs and recommendation of action plans to address identified performance gaps.
• Support the SD and RGA in the implementation of regional governance strategy, including those national offices undergoing Transition.
• Make recommendations towards, and support the implementation, of the any regional planning for capacity building and other learning processes.
• Support the defining of baseline Critical Success Factors (CSF) to promote effectiveness and alignment of national offices to Partnership standards. 
• Ensure monitoring, observation, regular communication and quality meeting reporting via Chair report, agenda and minutes provided by the national offices
• Provide support to the process of national office Transitions, as appropriate. This includes the following:
  • Explanation of policy, standards and expectations
  • Identification of available materials and other resources
  • Analysis of development needs to close gaps
  • Delivery of general and targeted training as required
  • Utilise the Transit Flow IT system to progress the transition through the different levels of review and approval
• Disseminate knowledge, tools and experience to National Directors, Board Support Staff/Coordinators and senior leadership regarding how to effectively support their national office and derive value from their work.
• Apply relevant knowledge and experience in the development and review of content and formatting of board training modules and ensure that identified gaps in materials and resources are addressed.

Board Support Staff Development and Capacity Building

• Provide capacity building, development training, and facilitation in best practice governance to selected Board Support Staff, as determined by the Senior Director, in consultation with the Regional Governance Advisor.

Peer Review & Global Assurance & Advisory (GAA)

• In conjunction with the Peer Review function, provide support to SD and counsel to selected national directors and staff regarding the self-review, in preparation for Peer Reviews. 
• Provide advice for an appropriate follow-up and implementation of Peer Review recommendations.
• Support GAA’s risk audits related to the governance functioning.
  • Be available for a per-internal audit meeting to give insight and perspective
  • Incorporate material recommendations into the annual governance training/ development programme
  • Confirm implementation of internal audit recommendation if/when required to do so

Collective Responsibility, Regional Strategy & Alignment

• Support the RGA in the development of a contextualized Regional Forum that is governance-focused and a development opportunity for national office representatives
• Liaise with Vision Fund governance department to ensure alignment between national offices and VisionFund MFIs on governance issues as per Partnership policies.
• Participate at Regional Forum and Triennial Councils as determined by senior leadership.

KNOWLEDGE, SKILL AND EXPERIENCE

Required Education, training, license, registration, and/or

Certification

• Bachelor’s level degree in related field such as Human Development, Law, Organisational Development, Corporate Business and related Management, or Governance

Required Professional Experience

• Broad knowledge and understanding of the functioning of International NGOs such as World Vision in terms of their governance, management and operations.
• Broad knowledge and understanding of current board governance issues in the region and/or the world.
• Minimum of 3 years of experience in organisational roles and dealing with internal customers - including working directly under and reporting to a board, preferably within the non-profit sector
• Excellent communication skills and strong interpersonal and diplomacy skills.
• Proven ability to work with high level members of board and advisory councils across physical and cultural distances. Understanding of peer review mechanisms. Ability to coordinate, facilitate and deliver board training
• Ability to conceive and formalize sound strategy to meet the mission and deliver on objectives and tasks on time.
• Outstanding coordination skills, with ability to handle multiple activities concurrently, work under pressure, and meet deadlines. International experience/exposure through travel or living working in other countries
• Ability to participate effectively in a virtual team while ensuring achievement of team objectives
• Good diplomatic, influencing and negotiating skill with ability to exercise discretion.
• Proven ability to work across different cultures and nationalities within the region.

Required Language(s)

• Effective in written and verbal communication in English

Required travel and/or work environment accommodations

• Ability and willingness to travel domestically and internationally up to 30% of the time.  
• Willingness to work outside the normal working hours as required, due to the need to connect with people in different time zones
• Ability to work in a virtual team

Preferred Experience,  Knowledge and/or other Qualifications

• Masters Level or Higher Degree in related field such as Human Development, Law, Organizational Development, Corporate Business Management or Governance
• Certification in Governance (e.g. Chartered Secretary)
• Experience in the development of quality board tools and resources
• Board experience and development facilitation
• Ability to work in a complex organization
• Understanding of current practices in corporate governance and NGO sector governance

go to method of application »

JOB PURPOSE:

• This role leads the user experience strategy and innovation roadmap for World Vision’s Experience Platform (Sponsor Mobile App and Portal).  You will partner with Support Offices (SOs) marketing leaders and Child Sponsors to design and evolve digital-first sponsor experiences that increase sponsor engagement, satisfaction and retention.
• You will collaborate closely with cross-functional teams, including Support Offices, Product Owners, and the Digital Enablement team, to guide the UX strategy and delivery for the Experience Platform.  Your leadership will shape best practices, facilitate design thinking, and influence prioritisation through data-driven insights and user input.
• Acting as a strategic UX/UI practitioner, the role blends design thinking, agile product development, and global collaboration to deliver rich, intuitive and engaging experiences that deepen sponsor connection.
• While the App and Portal are the primary focus (80%), the role also contributes to other digital experiences (20%), working cross-functionally to ensure a cohesive and human-centered digital ecosystem aligned with World Vision’s vision and mission.

KEY RESPONSIBILITES:

Lead UX/UI Strategy for Experience Platform

End Results

• Sponsor App and Portal UX is designed using best-in-class practices, industry insights, and co-creation with Support Office’s and sponsors.
• A scalable and intuitive design system supports consistent global delivery.
• Sponsor engagement increases due to more intuitive navigation and relevant features.
• The platform reflects strong alignment between user needs and organizational goals.

Manage App & Portal Feature Roadmap

End Results

• A prioritized, insight-led roadmap is developed in close partnership with Support Offices, balancing sponsor needs, business goals, and delivery capacity.
• Timely releases enhance the user experience and increase sponsor satisfaction.
• Return visits to the platform grow through the delivery of high-value features.
• Roadmap transparency strengthens trust and collaboration with Support Offices.

Collaborate with Support Office’s for Design & Testing

End Results

• Support Office needs are deeply understood through regular engagement.
• Features are designed and validated through co-creation and user testing.
• Sponsor feedback loops are embedded in the design process.
• Support Office’s feel ownership and shared accountability in shaping the platform experience.

Apply UX Thinking Across Digital Ecosystem

End Results

• UX/UI support contributes to broader digital experiences (e.g., email flows, onboarding, web touchpoints), ensuring cohesive sponsor journeys across channels.
• Experience consistency improves sponsor trust and satisfaction.
• Alignment across touchpoints reduces drop-off and enhances engagement.

Champion Sponsor-Centered Innovation & Trends

End Results

• Sponsor experience is improved through adoption of relevant, innovative design patterns and technology.
• Industry-leading trends are translated into meaningful improvements in user engagement and NPS.
• The platform maintains a competitive edge in the nonprofit digital space.
• Stakeholders gain increased confidence in the digital-first vision.

Insights, Measurement & Optimization

End Results

• Experience KPIs (e.g., NPS, engagement, return visits) are tracked and iteratively improved.
• UX decisions are grounded in usability testing, sponsor feedback, and analytics.
• Insights directly influence feature iteration and prioritization.
• Sponsor satisfaction is demonstrably improved over time.

REQUIRED EDUCATION, TRAINING, LICENSE, REGISTRATION, AND CERTIFICATION:

• Bachelor’s or Master’s in UX Design, HCI, Digital Product Design, or related field. Equivalent industry certification (e.g., UX Design, Human-Centered Design) accepted.

REQUIRED PROFESSIONAL EXPERIENCE:

• 5+ years in digital experience/UX/UI design, preferably in multi-market or global contexts
• Proven experience designing and evolving apps and/or portals for user engagement
• Deep understanding of UX research, testing, and agile delivery methods
• Experience facilitating co-creation or governance with internal stakeholders and external users
• Ability to translate complex workflows into intuitive interfaces
• Strong portfolio showcasing human-centered design with measurable impact
• Experience in a mission-driven or donor-centric context is an advantage.

LANGUAGE REQUIREMENTS:

• Excellent written and spoken English

TRAVEL AND/OR WORK ENVIRONMENT:

• Required travel Up to 15%

PREFERRED KNOWLEDGE AND QUALIFICATIONS:

• Experience with Figma, Adobe XD, or equivalent
• Working knowledge of front-end development and accessibility standards
• Familiarity with the sponsorship, development, or NGO sector
• Comfortable working across time zones and cultural contexts

go to method of application »

JOB PURPOSE:

• As a Cloud FinOps Analyst, you will serve as the strategic nexus between Finance, IT, and engineering teams, driving financial accountability and cost efficiency across our global cloud footprint. You will leverage data-driven insights and governance frameworks to optimize cloud investments, enable transparent chargeback models, and support mission-critical programs with scalable, cost-effective solutions.

KEY RESPONSIBILITIES:

Cost Analytics & Reporting

• Aggregate, normalize, and analyze multi-cloud consumption data (AWS, Azure, GCP) to identify trends, anomalies, and cost-saving opportunities.
• Develop and maintain dashboards, scorecards, and executive-level reports on cloud spend, forecast accuracy, and cost allocation.

Budgeting, Forecasting & Governance

• Partner with Finance and business unit leaders to establish rolling cloud budgets, consumption forecasts, and variance analyses.
• Implement and enforce FinOps governance policies, tagging standards, and budget guardrails to ensure adherence to organizational financial controls.​

Chargeback/Showback Implementation

• Design, deploy, and continuously refine chargeback and showback mechanisms that allocate cloud costs to product lines and projects, driving ownership and accountability.
• Educate stakeholders on FinOps principles, fostering a culture of cost transparency and shared responsibility.

Cost Optimization Initiatives

• Collaborate with architecture and engineering teams to execute rightsizing, Reserved Instance/Savings Plan procurement, spot-instance strategies, and automated shutdown schedules.
• Lead continuous improvement sprints—within Agile delivery cycles—to implement infrastructure-as-code (IaC) cost-management controls and automation.

Stakeholder Engagement & Advisory

• Act as the subject-matter expert to advise senior leadership on cloud financial implications of new services, migration patterns, and emerging technologies.
• Facilitate FinOps training workshops and working sessions to embed best practices across global technical teams.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

• Bachelor’s degree in Finance, Accounting, Information Systems, Computer Science, or related discipline.
• 3+ years of experience in cloud financial management, cost optimization, or FinOps within a large-scale, multi-cloud environment.
• Proficiency with cloud cost tools (e.g., AWS Cost Explorer, Azure Cost Management, GCP Billing), FinOps platforms (e.g., CloudHealth, Apptio), and BI/reporting solutions (Power BI, Tableau).
• Strong financial acumen, including budgeting, forecasting, variance analysis, and P&L reconciliation.
• Demonstrated ability to translate complex financial data into actionable insights and executive summaries.
• Technical Collaboration: Hands-on familiarity with IaC (Terraform, ARM templates), scripting (Python, PowerShell), and CI/CD pipelines to embed cost controls within DevOps workflows.
• Analytical Rigor: Expert problem-solving skills for diagnosing cost anomalies, optimizing utilization, and reconciling billing discrepancies.
• Value-Driven Mindset: Passion for maximizing cloud ROI and aligning technology spend with organizational impact metrics.
• Customer-Centric Orientation: Skilled at partnering with distributed teams to balance cost reduction with uninterrupted service delivery and program outcomes.
• Communication & Influence: Exceptional stakeholder management, able to facilitate cross-functional alignment and foster a culture of continuous cost optimization.
• Certifications (Desirable): FinOps Certified Practitioner (FinOps Foundation), Certified Cloud Practitioner (AWS/Azure/GCP), or equivalent.