Job Opportunities at Duma Works - 5 Positions

Technical Consultant Job Responsibilities

• Plan, design, implement and document systems in accordance with requirements
• Design new software and web applications.
• Support applications under development.
• Configure current applications.
• Develop Saleforce integrations.
• Implement API integrations.

Requirements for the Technical Consultant Job

• Minimum of 2 years of programming experience is a must
• Java background a must
• System API integration experience
• Client facing role big plus
• Should be able to work with a small team collaboratively
• Prior experience with Salesforce is a huge plus but not necessarry

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The Role

The Head of Sales will be functionally accountable to the Chief Executive Officer and be responsible for driving sales for the business.

S/he will provide leadership to the sales team and will collaborate with production and other departments to ensure exceptional customer service delivery.

Head of Sales Job Responsibilities

Sales- 50%

• Drive the sales team to achieve mutually agreed targets
• Manage and maintain client relationships and public relations
• Identify new sales opportunities and manage key accounts
• Reactivate dormant client accounts
• Manage and monitor all large deals/quotations/tenders
• Propose and implement effective sales strategies
• Push slow moving stock
• Develop and execute new leads
• Achieve regional sales and wholesale growth

Performance Management and Training- 25%

• Identify training needs for the sales tea
• Plan and execute effective sales team training
• Be a role model, mentor and inspiring leader for the sales team
• Continue to improve systems and processes
• Manage sales team performance and daily activities
• Evaluate and monitor sales team skills, knowledge and grooming
• Conduct monthly appraisals of the sales team.

Analysis and Reporting- 25%

• Ensure the Client Relationship Management (CRM) software is up to date and used effectively
• Manage and analyse data within the Client Database to inform sales strategy
• Conduct internal product portfolio analysis
• Carry out market intelligence and research
• Prepare timely and accurate sales reports.

Other responsibilities- 25%

• Manage operations of the sales office
• Accomplish quick resolution of sales related issues
• Assist with ordering of containers and monitoring of stock levels
• Undertake any other duties as assigned by the CEO from time to time

Qualifications for the Head of Sales Job

• Hold a Bachelor’s degree in a relevant field
• Have at least 8 years of B2B sales experience; 3 years managing teams
• Have a proven track record of successfully building and leading sales teams to achieve their sales targets
• Be results-driven with a keen eye for operational efficiency and data-driven decision making
• Have excellent written and oral communication skills
• Be commercially astute with a solid understanding of a company’s commercial revenue drivers
• Have strong analytical skills with the ability to problem-solve and think critically about business needs.

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Duma Works is recruiting a Trainer and Consultant for our client, MDF Training & Consultancy Eastern and Southern Africa (MDF-ESA).

MDF and MDF-ESA work to strengthen the management capacities of people and organisations. We enable projects & programmes, professionals, organisations, partnerships & networks to achieve sustainable results and results that matter for a better world.

We do this because we are convinced that people who continue to develop themselves are best equipped to make a sustainable difference towards more equitable societies and the creation of social impact.

MDF core competencies are:

• Project & programme managemente. planning (i.e. stakeholder analysis, context/needs analysis, Theory of Change, results-chain, key performance indicators, risk management), monitoring (systems, approaches, procedures), and evaluation (methodologies, approaches).
• Organisational developmente. organisational analysis, strategic mapping/planning, team building, human resource management, financial management, gender mainstreaming, resource mobilisation/proposal writing.
• Personal Effectivenesse. leadership, people management and communication skills, Training of Trainers, group facilitation techniques.
• Network and partnership managemente. lobby and advocacy, business development services, network management.

MDF-ESA addresses this by conducting training & consultancy/advisory services to (I)NGO’s, EU, UN agencies/missions, government bodies, higher education institutions, private sector companies, embassies and development entities such as DFID, USAID, DANIDA, SIDA and more.

We have a training calendar on which participants from our clients can enrol. We offer tailor-made trainings on the same topics to our clients in the region we cover. We provide advice, coaching, facilitation, external evaluation, and project management services to a variety of clients in the region.

MDF Eastern and Southern Africa established its regional office in Nairobi since April 2016 and is therefore looking to expand and grow its portfolio. Since 2003 MDF-ESA was operating from Arusha, Tanzania. In this regard we are looking for a trainer & consultant who is able to join our team and serve our clients in the Eastern and Southern African region.

The role of the position will be:

1. a) acquire assignments and generate work for him/herself and other colleagues, and
2. b) execute, manage and lead training, consultancy, and project management services to our clients.

Within this role you will have the opportunity to work with a variety of clients and travel in the region thereby being part of a team. You will be part of the international MDF network and therefore work with and learn from colleagues from Africa, Europe, and Asia.

MDF-ESA has a small, young and energetic core team that allows for freedom, initiative, collaboration and learning. Pro-activeness and quality are promoted. You will have the opportunity to build your own client portfolio based on your and MDF-ESA’s interest and have a say about the strategic direction of the organisation.

Trainer & Consultant Job Responsibilities

Acquisition of work

• Identify, follow-up and respond to training & consultancy opportunities with clients in the Eastern and Southern African region.
• Analyse and understand clients request for service via an existing terms of reference/request for proposal and/or direct contact via phone, intake meetings (visits) and or email.
• Steer the proposal writing process together with the project team.
• Come-up with strategies and write how you would approach the assignment i.e. methodological approach, methods used, workplan, budget, team composition etc.
• Acquire assignments for MDF-ESA within the MDF network.
• Represent MDF during functions and participate in formal and informal gatherings in order to build a network of clients and partners.

Execution of work

• Execute consultancies, open entry and tailor-made training assignments in the core competencies as identified above. We are particularly looking for expertise in two or more of the boave mentioned competencies of MDF. Project planning & formulation, monitoring, and conducting external evaluations, as well as network and partnership management including lobby & advocacy are explicit advantages.
• Take the lead and steer a team of 2 to 5 colleagues/partners during execution of assignments.
• Maintain client contact during execution and contracting of assignments i.e. process management. Be the focal person for the client.
• Lead the report writing process and assure report quality.
• Maintain client and partner relationships.

Competencies:

Technical/professional

• Management expertise within projects, programmes, teams or organisations i.e. steering people, client management, financial management, knowledge management.
• Strong writing skills of proposals and reports i.e. clear, to-the-point, in-depth, proper English, in time, understanding client needs.
• Strong data collection, analysis and processing skills i.e. data gathering via interviews, focus-group discussions, check-lists and analysing situations, documents, data sheets.
• Previous consultancy and advisory expertise, individually or as part of an organization/firm.
• Strong participatory training and presentation skills/expertise. Comfortable to stand in front of and guide a group (4-25 people) with international character.
• Maintaining client relationships and networking.

Personal/social

• Service- and client oriented.
• Pro-active/take initiative, business driven, professional, cosmopolitan attitude.
• Team player, flexible, goes the extra mile, not a 9 to 5 mentality.
• Strong communication skills (both verbal and written) on regional and international level via email, phone and face-to-face i.e. respectful, business oriented, broad vocabulary, understanding culture and customs.
• Work independently, be and take responsibility to the team and clients, practical approach.
• Can deal with productivity and turnover targets.
• International and EAC or SADC working expertise.

Other:

• Capable to handle administrative, modern communication and knowledge management technologies – Microsoft Word and Excel, Novell Filr, Adobe, PiktoChart, Skype, LinkedIn, online data collection tools and more.
• Fluent in English on an international standard.
• Portuguese or French language is an advantage but not compulsory.
• Interested to learn and improve.
• Interest in management for development.

Qualifications for the Trainer & Consultant Job

• 10 -15 years of working experience in an international context.
• Background in service oriented positions i.e. business, advisory, international programme management.
• Regional and international working experience.
• Education level Master degree or equivalent in (international) business management, social studies, international development and or relations, international trade etc.

The vacancy is open for all residents with eligible work permits in Kenya. However, Kenyans and EAC nationals who reside in Kenya are favoured to apply. Male applicants are encouraged to apply.

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Social Media Marketing Supervisor Job Responsibilities

• The candidate will be responsible for sales and marketing but their primary responsibility would be social media management for the company.

Qualifications for the Social Media Marketing Supervisor Job

• Must have a diploma or degree in a related field (ie. IT related, photogtaphy, marketing, design etc)
• A minimum of 2 yrs experience in social media management  preferably in the hospitality, beverage industry or working for a design company  who have handled key account for corporate firms.
• Should be fully conversant with social media (ie. Facebook, twitter, Instagram etc)
• Ought to have a good personality.
• Must have good graphic design skills and should be conversant with various design softwares so that he/she can create poster, flyers, edit photos, edit videos etc and create interesting online contents.
• Must have good photography and videography skills as he/she would also be responsible to take photos and videos, edit and post on social media.
• Must be able to work with minimal supervision.
• Must have a portfolio of work done.

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Sales Representative Job Responsibilities

• Maximize sales growth and profitability using creative selling skills targeting to give every customer an engaging experience.
• Focus on selling through individual agents, salons, corporates and direct sales to end users making sure to achieve continuous and repeat business.
• To identify and list key prospects throughout the region.
• Meeting sales targets set by managers and contributing to team targets
• Prepare sales action plans
• Do cold calling on prospective markets and use existing networks
• Maintaining good client relationships before and after sales activities.

Qualifications for the Sales Representative Job

• A Degree/Diploma will also be considered with relevant experience
• 3 years experience in sales
• Experience working in the beauty industry is highly preferred
• Proven ability to achieve sales targets
• Friendly, presentable and eloquent
• Results driven
• Ability to work under minimal supervision
• Extremely confident, dynamic and energetic