Business Analyst at Infotech

Job description

Responsibilities & Requirements

• Experience in Business Requirement Gathering & Documentation for ERP Product / implementation.
• Should have Knowledge of Finance & Operational activities in Business execution.
• Should have Customer faced Experience.
• Should have analytical bent of mind to approach the solution in every possible manner.
• Should collaborate with teams, Customer and should be able to work independently.
• Should be able to deliver Post Implementation Level 1 Support to Customers. Able to coordinate & collaborate with Team (Level 3 Support Function) on Product Tickets.
• Passionate about Testing.
• Effectively manage multiple priorities whether associated with a single project or different tasks on different projects/enhancements.
• Excellent Communication Skills (written & verbal) and Presentation skills.
• Design business processes and procedures.
• Formally document findings and present proposed solutions to clients. Client documentation would include screen mock-ups, Use Cases and report mock-ups providing information relevant to filtering and aggregation.
• Experience in Pre-Sales / Sales Support engagements will be added advantage.
• Experience in working with ORION ERP will be added advantage.
• Person should be Kenyan Citizens.