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  • Posted: Feb 20, 2018
    Deadline: Mar 5, 2018
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    National Bank is a major player in Kenya’s banking industry. It is one of the largest banks in the country giving financial services to all sectors of the economy. The bank will continue to cover the financial landscape and respond positively to the needs of its customers, shareholders and the economy besides offering traditional financial services and...
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    Channels Administrator

    Job Ref No. HR/008/18

    Division: Information Communication & Technology

    Reporting to: Head of Digital Online Channels

    Position Scope: The role holder will be responsible for technical design, planning, development and maintenance of Online Channel systems and Infrastructure.

    He or She will also provide solutions to the channel systems in the Bank, ensure their performance, recovery and documentation of procedures so as to achieve excellent customer experience.

    Responsibilities

    • Responsible for designing and developing appropriate reports and management information as required by business to advance tactical and strategic initiatives.
    • Implement system Parameterization of different Products, Services and Limits on Digital channels as requested by the business.
    • Provide day-to-day operational support for Nat Mobile, ATMs, Agent banking and Card operation Systems including network, hardware and software.
    • Ensure uptime of all Mobile, ATM interfaces and POS as per Business requirement of 99.6% in line with the Bank’s Objectives
    • Provide user Support on Queries, Mobile ATM and Agent troubleshooting and configurations
    • Systems Requirements Specification (SRS) document preparation and Scoping as per User Requirements.
    • Perform and implement system maintenance, making program modification as necessary to meet business requirements; review and modify programs to correct errors and improve efficiency and cost effectiveness
    • Design and generate reports for various business units related to Channels
    • Take part in channels related systems Projects in the Bank for instance; Systems Interfacing and Integration between the ATM Switch, Mobile and New interfaces.
    • Perform weekly performance reporting to support capacity planning (System support)
    • Ensure risk and Compliance adherence within the course of duty

    Key Performance Indicators

    • Timely and quality preparation of channel reports
    • Timely delivery of initiatives assigned on channels
    • System up time of 99.6%

    Qualifications

    • A Bachelor’s Degree preferably in Computer Science / IT related field from an accredited university.
    • A minimum of 5 years’ experience in a relevant IT field; including at least 3 years’ experience in support of Mobile, Internet and agency banking technologies.
    • Project Management qualification will be desirable
    • Professional IT qualifications in one or more of the following: TIL, Linux, Oracle/MS SQL, Cisco
    • Product development experience will be an added advantage
    • Professional qualifications in SQL query, research skills
    • Moderate to advanced skills in computing
    • Excellent high quality interpersonal and negotiation skills with the ability to network and develop strong relationships.
    • Innovative and Creative
    • Proven excellent planning, organization
    • Knowledge of Banking laws and regulations
    • Budgeting skills
    • Ability to drive change

    go to method of application »

    Procurement Manager

    Job Ref No. HR/021/18)

    Division: Finance and Administration

    Reporting to: Head of Procurement

    Position Scope: The successful candidate will work with Business to drive strategy through procurement planning, sustainable supply chain management and cost cutting and containment initiatives through the management and coordination of Bank-wide efforts to ensure that procurement performance management (PM) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to overall Bank’s strategic objectives.

    Key Responsibilities:

    • Preparation of the Bank’s Annual procurement Plans
    • Pre-qualification and maintenance of supplier lists as per Bank requirements;
    • Prepare, publish and distribute information on procurement and disposal opportunities including invitations to tender, pre-qualification documents and invitations for expressions of interest;
    • Facilitate the receiving and opening of tender and / or quotation documents;
    • Facilitate and safeguard procurement and disposal documents and records in accordance with the procurement policy requirements;
    • Issue procurement and disposal documents to candidates in accordance with procurement policy requirements;
    • Carry out the sourcing through tenders, quotations and proposals of various goods and services, with specialisation on ICT systems, hardware and software; telephone and mobile devices; insurance and training requirements for the Bank;
    • Carry out disposal process as per the policy;
    • Ensure that TATs on tender processes are adhered to as per the Procurement Plan;
    • Facilitate procurement cost control and savings management initiatives;
    • Facilitate the preparation and execution of contract documents, in line with the award decision;
    • Archival of procurement documents and records;
    • Monitor contract management in liaison with user departments to ensure implementation of contracts in accordance with the terms and conditions of the contracts;
    • Carry out duties of Head of Procurement when absent.

    Qualifications

    • Bachelor’s Degree in a business related field preferably in Procurement and Supplies
    • Diploma in Computer Applications
    • Professional qualification in procurement Management will be an added advantage
    • Diploma in CIPS
    • At least 8 years experience of progressive procurement management.
    • Excellent report writing and data analytical skills.
    • Very strong negotiation skills.
    • Demonstrated analytical and problem solving skills.
    • Computer skills in MS Office applications.
    • Passion for accuracy and timeliness of operations.
    • Good interpersonal skills.
    • Quantitative skills.
    • Exposure in banking operations.

    Method of Application

    If you believe you meet the criteria given above, please submit your application with a detailed CV stating your current position, current gross salary, e-mail address and telephone contacts quoting the job title/reference in the subject field to: recruitment@nationalbank.co.ke by 5th March 2018

    Applications received after the set deadline will not be considered and only shortlisted candidates will be contacted for the next stage/s of the process.

    National Bank of Kenya is an Equal Opportunity Employer.

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