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Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
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Region: Nairobi, Kenya
Reporting to: Deputy CTIO & Head of Enterprise Technical Services
Band: 4.2
Department: Technology Division
To be the key coordinator of Carrier Services Projects and Faults management cycle within Technology Division for all carrier customers.
This involves coordinating all Carrier surveys and implementations (to ensure they are delivered as per SLA with Technology), developing improvement plans for problematic links and service inventory documentation in order to meet customer service level requirement while delivering serving excellence.
Job Responsibilities
Qualifications
Professional Knowledge
Professional Skills:
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