Shop Team Lead at HCS Affiliates Group

Our client in the Telecommunications sector seeks to recruit a Shop Team Leader

Location: Sarit-Nairobi

Job Purpose

To market and sell Company products and services to all customers in a professional manner.

The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

1. Generate Sales – as per Targets – for Airtime, Acquistions & Devices
2. Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales

Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

At least 1 year experience in sales

Technical competencies

• Marketing skills
• Product Knowledge
• Upselling and Cross selling
• Solution Oriented
• Customer relationship management.

Core competencies

• Customer focus
• Networking and building partnerships
• Influencing and negotiating
• Analytical thinking

Leadership competencies

• Strategic orientation
• Business Acumen
• Results orientation
• Developing self/others