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World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
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With overall responsibility for the strategic direction of all aspects of the East and Southern Africa regions’ communications and public engagement work, the Director of Communications & Public Engagement will lead efforts to improve and grow World Vision’s reputation and influence, building trust with key audiences for greater organisational impact. The Director will provide oversight of core communications business across all countries where World Vision works in the regions, ensuring quality delivery of communications resources for local to global audiences, in support of the organisation’s key priorities.
Responsibilities
Strategy and Operations:
- In partnership with the Regional Offices and the Global Communications and Public Engagement team, the Director leads and executes an integrated communications strategy to build World Vision’s reputation and brand with key audiences.
- Directs improvements to the regions’ communications operating model to optimise ways of working, increase stewardship of resources and strengthen the quality of communications deliverables for the Partnership.
- Directs delivery of high-quality, child-focused content/multi-media packages to meet World Vision’s priority audience needs, including advocacy, external engagement, grant acquisition and other resource development activities at regional level. This includes production of high quality content packages from within the team as well as oversight of content produced from across the region for global use.
- Directs an aligned and engaging online presence that leverages World Vision’s strategy through oversight of regional office digital platforms, managed in-house, and quality assurance of national accounts.
- Engages media at regional level, in coordination with Partnership media managers, to maximise positioning opportunities with targeted outlets, developing regional spokespersons and messaging as needed.
- Directs humanitarian response communications, with a particular focus on fragile contexts, to ensure Partnership media and fundraising needs are met through talent mobilisation and provision of targeted content, proactive and reactive messaging and media spokespersons.
- Works closely with Regional Office focal points to advance communications work around the global campaign It Takes A World to End Violence Against Children, agreed Global Moments, disasters, fragile contexts, and key regional engagement initiatives.
Team Management:
- The role performance manages together with the West Africa Communications Director, a core bureau of communications specialists and associates from within the region. Together they will deliver a focused portfolio of first-class content, media and engagement work covering development, humanitarian affairs and advocacy ministry that supports income and influence goals.
- Region-wide coordination and management national teams, through a matrix relationship (18 field offices) will include coordination with national leadership to ensure that teams are high performing, delivering on Partnership priorities and advising on capacity gaps.
- Peer facilitation will be provided to clusters of like-context national communications teams for learning, sharing and accelerated delivery of communications objectives.
Risk Management:
- As the regional focal point on reputation risk management in East and Southern Africa, the role will identify, assess and coordinate World Vision responses to current or potential issues. The Director will escalate major issues and messaging to Global Centre risk specialists as part of the Integrated Risk Management approach.
- The Director will socialise a proactive risk management approach with leaders across the region, identifying opportunities to build reputation and decrease impact of specific risk issues.
Regional Office:
- Strategic communications support will be provided to essential Regional Office business needs.
Job Qualifications
- An advanced university degree in Communications, Journalism, Marketing, Public Relations, or other related field.
- Excellent leadership, organisational and management skills.
- A demonstrable track record of critical and analytic thought that influences organisational direction and change, and forges strong partnerships
- Excellent presentation, written, verbal and numerical skills.
- Proven ability to provide authoritative input and solutions on strategic issues.
- Strong track record in media relations, creating constructive relationships and having the confidence to represent the organisation in the media
- Ability to react very quickly to disasters and provide strategic and operational advice on handling them.
- Demonstrable track record of developing and executing external communications within scope and budget to positively impact the organisation’s influence and visibility.
- Ability to identify and understand different audiences and utilise appropriate communication channels and content.
- Demonstrated experience leading effective digital communications, including social media and an understanding of relevant tools and trends.
- Ability to define and strengthen organisational brand awareness and reputation through multiple channels. 
Experience leading/managing multiple and/or overlapping content production assignments across multiple contexts that engage, compel and demonstrate knowledge, impact and expertise.
- Proven ability to effectively team and project manage to deliver outcomes on time.
- Experience linking communication outputs with fundraising, especially in a non-profit setting.
- Demonstrated understanding of international development and humanitarian (relief) systems, and communication/donor networks working in fragile contexts.
- Fluent English is essential; knowledge of one or more regional languages is an asset.
Preferred Skills, Knowledge and Experience:
- At least ten years of progressively responsible and relevant professional work experience in communications, marketing/PR, journalism.
- Experience leading a team in the international humanitarian sector. Background/familiarity in disasters, particularly political, protracted, or slow-onset.
- Leading and supervising, formulating strategies and concepts, relating and networking, persuading and influencing, entrepreneurial thinking.
- Adopts thinking that is informed by context and practice, and shows consistency of treatment and a clear strategic focus. Able to select and evaluate critical information to plan and manage communications and public engagement for local/regional entity.
- Able to enable an efficient, effective and transparent flow of information, across entities and with key stakeholders (requiring high levels of written communication and reporting as well as clear and persuasive verbal presentation style).
- Ability to manage multiple requests and prioritise according to strategic needs, applying an agile approach to decision-making and execution.
- Experience negotiating with multiple business units in a large (40K+ employees) federated structure, preferably in a matrix management environment.
- Solid/advanced work experience at a similar level, leading communications and public engagement strategies in the NGO or private sector.
Work Environment/Travel:
- The position requires ability and willingness to travel domestically and internationally up to 40% of the time.
- This position demands responsiveness to context, openness to working flexibly, and willingness to adjust according to operational realities.
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Purpose of the Position:
The purpose of this position is to promote financial stewardship and accountability in multiple donor funded projects
The Accountant must be able to effectively communicate World Vision’s Christian ethics and demonstrate a quality of spiritual life that serves as an example to others.
Responsibilities:
Budget Monitoring 25%
- Help Project staff in linking Grant Budget to Grant Work-plans, so that the activities to be undertaken in the projects matches to the budget
- Ensure strict adherence to the approved budgets.
- Monitor and review activities to ensure that only budgeted costs have been incurred.
Financial Reporting 20%
- Prepare and submit timely, accurate and complete grants financial reports
- Load grants reports in FFR database
- Prepare management reports for decision making purposes
- Support and participate in year- end processes
Monitoring and Compliance 20%
- Monitor Project expenses against the approved budget.
- Reconcile LDRs with payroll for the project staff under grants.
- Ensure donor regulations are adhered to for the assigned projects.
- Perform Vendor screening
- Support and coordinate grants end closure processes
Risk Management 20%
- Facilitate audit process for assigned grants both internal and external audits
- Provide relevant information for audit responses
- Follow up on implementation of audit recommendations
- Review grants PRFs for budget availability and proper coding
- Provide and maintain grants financial information for safe custody and access
- Ensure assets purchased through donor funds are properly utilized and safe guarded
Administration: 10%
- Attend program technical meetings and give feedback and updates on financial aspect of the assigned grants.
- Ensure good storage of financial reports and records in line with the WVK and donor requirements
- Ensure all copies of final signed Grant agreements documents between donors and WVK is available on file
Others 5%
- Effectively manage other assignments as may be delegated to you by the supervisor from time to time.
Job Qualifications:
- The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Bachelor of Commerce, Economics, Accounting or Finance , Business management/ Administration or related degree
- Certified Public Accountant (CPA K)
- Minimum of 3 years’relevant experience
- Practical experience of using SUN system accounting Software is preferred
- Post graduate qualification in Purchasing and Supplies Management from CIPS is an added advantage
- Professional membership with a recognized body
Key Competencies/Attributes:
- Must be a committed Christian, able to stand above denominational diversities.
- Excellent verbal and written communication skills, good interpersonal, organizational and management skills.
- Ability to lead a multi-cultural team with an empowering and outcome oriented approach
- Strong budgetary, financial management and analytical skills.
- The person must be results oriented, able to handle public relations, able to satisfy stakeholders and commitment and respect for diversity.
- Ability to solve complex problems and to exercise independent judgment.
- Demonstrable ability to work with minimum supervision.
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Purpose of the Position:
Ensure successful implementation of Water Supply Systems, Sanitation, Hygiene, all other Construction infrastructures and multiple use of water initiatives contributing to child wellbeing outcomes. S/he will ensure integration with sponsorship management interventions.
To successfully do so, the position holder must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.
Responsibilities
Effective Project Design, Planning and Implementation 30%
- Facilitate timely and quality implementation of Water, sanitation and Hygiene projects, other construction infrastructures and multiple use of water initiatives.
- Ensure that business processes, standards and guidelines related to WASH and Construction initiatives are effectively applied in project implementation.
- Provide overall construction site management in strict adherence to the approved designs.
- Facilitate field visit for all respective line ministries to inspect progress of works and validate all the inspection reports (this includes quantified work done)
- Supervision of contractors during implementation to ensure quality workmanship, safety and value for money is achieved within schedule.
- Facilitate Site-possession, handing over and commissioning of projects
- Carry out Technical Design of WASH and Construction projects as need arises
- Preparation of the tender documents (Technical Specifications, Drawings, Bills of quantities and Terms of Reference).
- Participate in the ADP tender committee to offer all the technical advice.
- Facilitates Topographical Surveys, Environmental Impact Assessment and GIS activities
- Maintain an updated Site Book for all construction works
- Facilitate communities to identify viable WASH and construction projects and negotiate for way leaves and easement and ensure their participation in the implementation of the same
- Ensure cross cutting themes are integrated into the WASH project
- Participate in Child Sponsorship Management
Quality Assurance – Monitoring, Reporting and Documentation 25%
- Supervise and Monitor WASH and Construction interventions in strict adherence to WV Kenya, Kenya government regulations, WHO and the SPHERE standards.
- Development of Project Designs and Annual Operation Plans. (4D matrices, DIPs, Annual Budgets).
- Facilitate WASH project surveys (Assessments & Baselines) and evaluations.
- Develop quality monthly, quarterly, semi- annual, annual and end of projects reports in accordance with donors and WV Kenya requirements.
- Document and disseminate best practices on Water, sanitation and Hygiene projects in the ADP.
- Ensure budgetary utilization is within acceptable limits/range.
- Facilitate regular WASH & Construction review meetings for the WASH team as well as participate in the ADP review meetings
- Ensures participatory monthly data collection are conducted (involving communities and partners) using the standardized tools
- Contextualization and utilization of reporting guidelines
Advocacy, Engagement, Networking & Partnerships 10%
- Gather and provide quality feedback and data to be used to develop technical papers and recommendations on key issues for external engagement with decision makers
- Establish and sustain working relationships with Government Departments and Agencies relevant to the Program’s focus area at the Ward, Sub County and County levels
- Participate in the Annual County Government’s Planning and Budgeting process and influence resource allocation to the priority needs of the most vulnerable groups within the Program Area
- Ensure that Program participants and partners are kept informed of all the Government laws and policies in respect to the Technical Program being implemented and any changes to government laws, policies and budgets
- Work with partners and coalitions to engage in advocacy activities with the government structures at the County level, to address the needs of local communities and inform national level advocacy initiatives
- Work with community groups to utilize advocacy approaches such as Citizen Voice and Action (CVA) and Child Protection Advocacy (CPA) to enable service users and local partners to engage directly with local government service providers to improve the quality of government services for children and to generate information and evidence for use in national level advocacy work.
- Ensure effective mobilisation of community groups, youth and children, empowering them to hold their governments to account
- Support communities groups, youth and children to engage constructively with duty bearers and service providers to improve access to, and quality of, essential services
Enhanced Empowerment & Capacity building 10%
- Capacity Building of CBOs and Water Users Committees to be able to effectively manage WASH facilities
- Capacity building of WASH staff (WASH officers, Sanitation and hygiene officers, Project accountant, Interns, and drivers) and communities in programming and implementation of WASH and construction projects.
- Support preparation and conducting training for water Users Associations to empower them to run their own water supply systems on a sustainable way
- Support preparation and conducting hygiene and sanitation promotion training sessions.
- Ensure that all WASH staff within the ADP meet or exceed basic professional requirements in relation to WASH initiatives
- Undertake staff performance management for supervisees
- Ensure incorporation of economic empowerment and sustainability in all project interventions.
Resource Acquisition 10%
- Develop timely and accurate funding proposals in line with donor requirements and WVK standards in collaboration with APA Manager, other sector specialists
- Mobilize the community for community contribution for project interventions
Sponsorship Management 10%
- Ensuring Integrated Sponsorship monitoring
- Participate in Child Sponsorship Management
- Provide project data for STEP system & Child monitoring and ensure use of STEP data for projects programming.
Others 5%
- Effectively manage other assignments as may be delegated to you by the supervisor from time to time.
Job Qualifications:
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Degree in Civil Engineering, Water Engineering or a related field.
- Minimum two years proven experience in working/programming in either relief or development including managing a large scale Community based water project with evidence of successful implementation of similar projects
- Experience in project design, proposal writing, needs assessments, surveys, and information management.
- Experience in supervising, training, and coaching staff
- Good understanding of SPHERE and other international standards.
- Knowledge of MS Office, Lotus Notes and statistical program (e.g. SPSS).
- Ability to conduct community WASH needs assessment, program planning, implementation, monitoring and evaluation of WASH activities
- Knowledge and application of auto/arch CAD and GIS will be an advantage.
- Proposal/concept paper writing skills for fund raising.
Key Competencies/Attributes:
- Excellent English communication skills (both oral and written).
- A team player, capable of building staff and community capacity in Water, Sanitation and hygiene projects through training.
- Ability to take initiative, a team leader able to work with minimum supervision
- Cross-cultural sensitivity and emotional maturity
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Purpose of the Position:
The position supports the WASH Engineer to successfully implement Area development Sanitation and Hygiene (S&H) activities and Interventions to contribute to child wellbeing outcomes.
Specifically the Sanitation and Hygiene Officer will guide and supervise implementation of S&H projects in the ADPs, support development of staff and community capacity building in S&H, participate in mobilization of S&H resources and ensure implementation is done in close collaboration with WV Kenya staff, the local community, the Kenyan government and other relevant agencies.
In order to successfully do so, the S&H Officer must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others
Responsibilities :
Coordinate activity implementation in line with WVK standards and donor requirements 60%
- Identify and implement viable sanitation and Hygiene promotion technological options within the ADP
- Develop detailed implementation plans and monitor implementation of Sanitation and hygiene project activities in the ADP.
- Provide support in implementation of Sanitation and Hygiene projects to ensure quality, effectiveness and timely implementation.
- Ensure that business processes, standards and guidelines related to WASH initiatives developed in coordination with QA and NO-WASH are effectively implemented by staff within the ADP.
- Collaborate with QA and the National sanitation and hygiene coordinator to provide the ADP with the appropriate technical orientation needed to achieve proposed child and community wellbeing outcomes through sanitation and hygiene initiatives;
- Ensure that ADP staff monitor and support the timely and appropriate utilization of budgeted resources for S&H related project activities;
- Capacity building of staff and communities in programming and implementation of S&H activities.
- Preparation of bills of quantities for projects e.g VIP latrines and pre – cast sanitation slabs
- Participate in development of timely and accurate funding proposals in line with donor requirements and WVK standards in collaboration with ADP technical staff and other sector specialists in WVK.
To facilitate community entry and mobilization for support in activity implementation. 15 %
- Provide support in community mobilization towards projects implementation within the ADP
- Liaise with the village health committees/community health workers in mobilizing the communities towards their participation and contribution toward the project goals and ensuring the same is achieved.
- Undertake awareness campaigns and carry out participatory training of stakeholders such as Water and Sanitation committees/communities/village health promoters in health aspects, hygiene and environmental sanitation
Facilitate networking and collaboration of the IPA with sector stakeholders 10%
- Collaborate with Ministry of Health and other relevant departments in implementing the S&H activities
- Liaise with consultants and government line ministries in providing relevant S&H technical advice to WASH project Manager and Community
- Promote advocacy on sanitation and Hygiene issues within the programme area.
- Participate in Sanitation and Hygiene coordination and other meetings as may be required in the programme area.
- Liaison with the County government in identification of projects
- Engage with key stakeholders, Community, government, church and other civil society representatives within the ADP in order to maximize the impact of ADP efforts.
- Any other relevant responsibility as may be assigned by the ADP leadership or other relating supervisors
Facilitate monitoring and evaluation of sanitation and hygiene activities and preparation of timely progress reports.10%
- Record number of people trained or reached by several hygiene promotion messages.
- To record all community contributions either in materials, cash form etc and estimate their local monetary value.
- Develop monthly, quarterly, semi-annual and end of projects reports on Sanitation & hygiene and ensure that the reports are prepared in a timely manner and in accordance with WV Kenya and Donor requirements.
- Document and disseminate best practices on sanitation & hygiene projects.
Others 5%
- Effectively manage other assignments as may be delegated to you by the supervisor from time to time.
Job Qualifications:
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Degree in Civil Engineering, Water Engineering or a related field.
- Minimum two years proven experience in working/programming in either relief or development including managing a large scale Community based water project with evidence of successful implementation of similar projects
- Experience in project design, proposal writing, needs assessments, surveys, and information management.
- Experience in supervising, training, and coaching staff
- Good understanding of SPHERE and other international standards.
- Knowledge of MS Office, Lotus Notes and statistical program (e.g. SPSS).
- Ability to conduct community WASH needs assessment, program planning, implementation, monitoring and evaluation of WASH activities
- Knowledge and application of auto/arch CAD and GIS will be an advantage.
- Proposal/concept paper writing skills for fund raising.
Key Competencies/Attributes:
- Excellent English communication skills (both oral and written).
- A team player, capable of building staff and community capacity in Water, Sanitation and hygiene projects through training.
- Ability to take initiative, a team leader able to work with minimum supervision
- Cross-cultural sensitivity and emotional maturity
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