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  • General Manager at Rafikiz Bar and Lounge

  • Posted on: 4 December, 2018 Deadline: 21 December, 2018
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    Rafikiz Bar & Lounge is recruiting to fill the below role:

    General Manager


    Directs all Bar and Lounge operations, and assesses, evaluates and meets the short and long-term needs to ensure its success.


    • Develops and implements the strategic plan, marketing plan, budget and Goals program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.
    • Ensures highest level of guest satisfaction by providing, within corporate standards, quality guest services and amenities.
    • Manages the function of all Bar and Lounge personnel through supervision of second in command and, directly or indirectly, of Bar and Lounge department heads.
    • Monitors present and future trends, practices and systems in the Bar and Lounge industry and determines ad ensure execution of competitive programs.
    • Participates actively in selling his Bar and Lounge through personal involvement with all potentials markets
    • Conducts weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning
    • Oversees and directs the personnel function of the Bar and Lounge including recruitment, hiring, orientation, coaching, counseling, training wage and salary administration, labor relations, performance appraisal and succession planning.
    • Is responsible for security and safety of guest and employees and ensures emergency procedures are established, well publicized, practiced and enforced.
    • Implements Management Development and Succession Plans in coordination with Corporate and Divisional staff and recommends high quality management candidates.
    • Monitors applicable laws and regulations and ensures compliance.
    • Established and maintains effective internal communication including weekly department head meeting to ensure optimum teamwork and productivity.
    • Establishes and maintains a prominent level of visibility and involvement in his property and in business, social and governmental communities.
    • Establishes and maintain effective employee relations
    • Installs and monitors cash management programs including inventories and receivables
    • Develops recognition programs, advertising and promotion campaigns to obtain greatest market awareness and patronage
    • Reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing human comfort.
    • Monitors purchasing practices to ensure compliance with IHC policy and procedures
    • Contributes to LRH growth by identifying communication potential development opportunities.
    • Establishes and maintains effective communication with owning company and keeps fully aware of its organizations and operating structures.
    • Performs other assignments as defined  by the needs of the property or as directed by supervisors


    • Bachelor Degree in Hospitality Management or Bachelor of Commerce Finance and Management Degree.
    • 5-7 years working experience in Operations.
    • Management and supervisory skills.
    • Proven skills in business & financial management.
    • Demonstrate ability to work in a proactively diverse organisation.
    • Excellent proven interpersonal, verbal and written communication skills.
    • Working knowledge of the principles and practices of management, organizational control, and effective supervision.
    • Working knowledge of travel industry practices, regulatory requirements, marketing, sales, and customer service methods and procedures.

    Method of Application

    Interested candidates should email their CV and Application letter only to; talentexperts254@gmail.com Cc to jobs@tribekaholdings.co.ke so as to reach us by 21st December 2018. Only shortlisted candidates will be contacted.

    State the job and your expected salary on the subject line.

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