Latest Jobs at Moko Home + Living

The Role In Brief

Moko’s Production Officer helps us bring joy to thousands of families by manufacturing world-class furniture.  You’ll lead a production team for a key productcategory, such as sofas, mattresses or foam cushions.  Factory Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.

Responsibilities

Bring delight to our customers by making quality products, efficiently

• Lead your team in meeting production targets while upholding high standards of quality and safety
• Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
• Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
• Plan production scheduling to meet customer demand
• Coordinate with maintenance team to maximize machine uptime
• Achieve consistent levels of high quality and support a culture of continuous improvement

Lead a high-performing production team

• Provide continuous feedback and coaching; regularly review team members’ performance
• Assist in the hiring and training of new team members
• Achieve high compliance with health and safety standards and other best-practice policies and procedures

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
• Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
• Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
• Candidates with at least 2 years’ experience supervising a team preferable
• Strong professional references demonstrating professional accomplishment and trustworthiness
• Knowledge of good manufacturing practices and lean manufacturing policies and procedures
• Eagerness to join a young, quickly-growing organization and team
• Technical background a plus

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The Role In Brief

Our Supply Chain team brings materials from around the world to our factory, where they’re crafted into furniture that make thousands of families happy.   Moko’s Senior Supply Chain Manager will grow our supply chain apace with the company’s product development and manufacturing plans.  You’ll manage and grow a strategic global supplier network and ensure systems and processes are in place to meet growing procurement needs.

Responsibilities

Lead Supply Chain Growth and Development

• Ensure supply chain systems, processes and team capacity are apace with company growth
• Proactively grow the company’s supplier network for key materials to mitigate risk and keep pace with growing demand; identify and attend relevant trade fairs and conduct overseas factory visits
• Keep up-to-date with global market changes relevant to our key product lines
• Develop sourcing plans to accommodate increasingly complex sales and manufacturing needs

Ensure Continuous Cost Optimization

• Regularly identify and evaluate opportunities for reducing costs while maintaining high level of quality
• Identify and evaluate new suppliers for existing products in search of enhanced value for money

Oversee the day-to-day Supply Chain Management

• Manage a small team responsible for global and local procurement, sourcing and import functions
• Ensure appropriate targets are in place and are being consistently met by the supply chain team

Career Growth + Compensation

You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.

We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.

Qualifications

• Sourcing and supply chain management experience coordinating a variety of suppliers
• Strong working knowledge of import/export practices and regulations
• Experience sourcing finished or semi-finished products; experience with contract manufacturing or sourcing for manufacture an advantage
• Strong people management skills and the ability to develop and manage key external relationships
• A well-developed analytical ability and high level of attention to detail
• Eagerness to join a quickly-growing organization and team

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The Role In Brief

The ideal Digital Marketing Assistant is an analytical person who has a passion for engaging customers and telling the Moko story. They care about giving the customer the best experience and putting a smile on their face and sparks in their eyes. They are self-motivated and keen to learn on the job. They enjoy taking on a variety of tasks from running digital marketing campaigns to running market research surveys. They like to find solutions to problems and think of ideas to improve the customer’s experience and they strive to achieve the best possible outcome.

Responsibilities

Customer care and support

• Follow up on leads to coordinate when orders can be placed and delivered
• Coordinate with the “Dreamliner” delivery team to arrange home deliveries to customers
• Ensure that payments are collected and logged in our system
• Assist customers in case of queries such as replacement of the product or assistance with product guarantee
• Receive inbound calls and offer support to customers questions and queries
• Respond to customers messages and comments on Social Media, Whatsapp, email and other digital platforms
• Manage the Moko care program by giving customers an experience worth talking about
• Digital Activities
• Support digital marketing team to generate and gather content for marketing and social media campaigns
• Keep an up to date record of leads and customers generated from online conversations and manage the inbound customer system
• Support the digital team plan and execute marketing campaigns and activities
• Propose new ideas about ways to engage our customers online with our brand and suggest improvements about marketing campaigns and customer engagement system.

Support Market Research

• Collect testimonials from customers and provide any insightful feedback to management to develop our products and our brand
• Conduct market research and customers’ insights collections (both online and offline) through surveys or 1:1 interviews
• Summarize data collected from market research and offer recommendations

Qualifications

• Digital Marketing experience is a plus, but not a requirement
• Extremely strong interpersonal skills and outgoing personality
• An enthusiastic individual with outstanding problem-solving skills to assist customers in their purchase and after sales journey
• Strong analytical skills and attention to detail—ability to analyze data and proactively identify and address issues with customer accounts
• An initiative taker who enjoys working independently once you receive clear directions from the manager
• Proficient with Microsoft Word and Excel
• Eager to join a young, quickly-growing organization and team

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The Role In Brief

You’ll take responsibility for ensuring that all the equipment in our growing factory is operating efficiently and safely.  This is a key technical leadership role that requires leading a technical team in developing and implementing world-class maintenance systems.  The Technical Maintenance Manager  will work closely with our production teams to ensure maximum uptime.

Responsibilities

Maintenance Systems and Planning

• Develop and oversee the implementation of preventative maintenance for all machinery – including foam processing and woodworking light and heavy equipment
• Plan and manage stock and supply chain for spare parts and factory consumables to minimize downtime
• Regularly review and update maintenance protocols to ensure best practices

Technical Team Management

• Lead and coordinate the work of a team of technicians working across different shifts; ensure they have the resources and skills to quickly and effectively respond to downtimes
• Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
• Manage employee training and required documentation to ensure effective training methods that are compliant with current procedures and safety standards

Continuous Improvement

• Continuously work to prevent and minimize downtime
• Routinely review machinery and electrical safety to ensure the highest standards are met
• Identify opportunities for cost-effectively implementing equipment redundancies to ensure work interruptions are minimized in the case of equipment breakdowns
• Support the planning, installation and commissioning of new production lines

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• Strong organizational and record keeping skills, including the ability to develop systems and tools in Microsoft Excel
• Good management skills, with a track record managing a small to mid-sized team including technical roles
• Strong professional references demonstrating professional accomplishment and trustworthiness
• Deep technical knowledge of motor-driven and hydraulic machinery as well as a good working knowledge of electrical control systems
• Hands-on experience leading mechanical maintenance in a factory setting
• At least 5 years’ experience working in a manufacturing setting or other environment involving significant machinery usage

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The Role In Brief

Moko’s Finance and Administration Manager supports all of our teams as we work to put a smile on the faces of millions of customers.  This role is about leading our accounting, managing processes for serving our customers and employees, collecting and sharing data needed for key decision-making and helping us make the best use of our resources.  Our perfect match is just as excited about crunching numbers and improving financial controls as coaching a junior accountant through a new reconciliation or working with our production coordinator to manage overtime more effectively.

Responsibilities

Lead key accounting and finance functions

• Serve as the company’s chief accountant, managing accounting officers and taking overall responsibility for accuracy of all financial reporting and tax compliance
• Manage short-term cash flows, balancing inflows and outflows and making decisions around short-term investment and forex management
• Ensure adequate controls are in place to support judicious use of company resources
• Coordinate financial accountability and control across the organization – lead budgeting, ensure expenses are accurately tracked to cost centres, realize opportunities for reducing risk and cost
• Prepare monthly management accounts, payroll and statutory filings

Drive planning, reporting, compliance and administration

• Work with the company’s directors to support company-wide financial analysis and planning
• Support development and reporting against key metrics across teams; prepare key investor reports
• Take ownership of key administrative functions including management of insurance, compliance and elements of HR – ensure strong processes and appropriate resources are in place

Develop and lead a high performing team

• Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities and keep pace with company growth
• Maintain a high-performance culture, rewarding outstanding accomplishment
• Hire and coach new talent into your team in line with the company’s expansion strategy

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A strong command of accounting to IFRS standards and Kenya tax compliance
• A management skill set and passion for supporting team members to realize their full potential
• Excited by getting the details right and running efficient processes
• Eager to stretch functional experience beyond finance to support planning, reporting and administration across the organization
• Strong analytical skills and an advanced analysis toolkit including expertise in Microsoft Excel
• An initiative-taker, problem-solver and quick learner eager to work autonomously guided by regular feedback from the company’s senior leadership
• Hungry to take advantage of the development opportunities within a quickly-growing company