External Sales Engineer at Grundfos

JOB PURPOSE

To grow sales and profitability through hands on approach, excellent customer service, supported by a trained and motivated professional team, delivering company standards and targets everyday with commercial acumen that controls all aspects of the day-to-day business. The role is that of a sales engineer and the Job is based in Addis Ababa, Ethiopia.

JOB ACCOUNTABILITIES

• Generate new customers and grow Sales & Profits within agreed targets
• Expand product offering & product knowledge with key decision makers
• Maintain relations and grow business with our key account / existing distribution
• Develop relationships with key segments role players – Water Services Boards, Water Companies, Drillers, NGOs, Consultants and Contractors
• Assist in drafting and managing sales budgets and forecasts
• Co-ordinate all Projects, and ensure Projects are registered on the International Data base
• Drive positive customer service through appropriate attitude and action.
• Drive Admin and reports (weekly and monthly)
• Develop and implement strategies with other the market segment managers and product managers
• Market Scanning – including competitors
• Provide technical support to customers, consultants, engineers and distribution channels
• Train consultants and distributors on the Company’s products including working closely with them to drive specifications on projects
• Work with Contractors to grow project Business
• Ensure that the defined tender process is followed and completed
• Provide data to assist with import ordering
• Use Grundfos configuration, pricing, CRM, Marketing platforms, ERP and e-tools systems proficiently;
• Maintain relevant logs, CRM, Opportunity Pipeline and develop follow up procedure to determine project status;
• Support other Group companies involved in international projects where applicable;
• Respond to other department queries when required;
• Follow up on outstanding payments as required;
• Flexibly perform other assignments as deemed necessary by the Management.

Qualifications/Experience

MINIMUM QUALIFICATIONS / EXPERIENCE / KNOWLEDGE / SKILLS

• Education: BSc Engineering Degree, (preferably Mechanical) qualification with 3-5 years managerial /Sales/Marketing experience is preferable;
• Language Skills: English, Amharic;
• Mathematical Skills: Technical/Engineering;
• Computer Skills: Word. Excel, and SAP would be an advantage;
• Interpersonal Skills: Friendly, outgoing, honest and performance driven;
• Product Knowledge: Extensive industry and product knowledge and knowledge of the local competitor’s products;
• Personal characteristics: Passionate, enthusiastic and be able to work under pressure.

CRITICAL COMPETENCIES

• Self-starter sales professional;
• Organizing for Results;
• Attention to Detail and Quality;
• Influence and Negotiation;
• Effective Communication & Interpersonal Skills;
• Customer Service Orientation;
• Problem Solving & Decision Making.

REMUNERATION

• A competitive market related remuneration is offered commensurate with the applicants experience and qualification;
• Basic salary;
• Medical allowance;
• Contribution to retirement funding;
• Company-wide incentive scheme;
• Annual leave;
• Ongoing training programs.