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  • Posted: Sep 30, 2019
    Deadline: Oct 11, 2019
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    G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.
    Read more about this company

     

    Technician

    Job Introduction:

    Reporting to the Technical Supervisor, the Technician is responsible for the installation, repair, replacement, and maintenance of discrete and integrated electronic security systems following blueprints of electrical layouts and building plans according to specifications and requirements.

    Role Responsibility:

    • Effective project implementation and performing project duties as planned and designed
    • Efficient and effective operations management
    • Coordinate the provision of contractual and ad hoc security services to ensure that they are executed profitably and in compliance to standardized business practices
    • Ensure that resources allocated are optimally deployed
    • Effective reporting and processing billable service calls and installation
    • Attend regular liaison and scheduled meetings with customers
    • Ensure Health and safety in the work environment through Reducing / Eliminating incidents and customer claims

    The Ideal Candidate:

    Knowledge and Qualifications

    • A Diploma in Engineering field or any other relevant qualification
      • Work experience through internal growth and training,
    • Kenya market,
    • Kenya legislation
    • 2 years in operations  management

    Technical Skills

    • Knowledge in Integrated security systems
    • Must demonstrate high IT competency and familiarity to work in the IP environment.
    • Conflict Management
    • Microsoft Word – Intermediate level
    • Microsoft Excel – Intermediate level (Advance level are advantageous)
    • Microsoft PowerPoint – Basic level
    • Google suite of products
    • LAN/WAN Networking skill

    Behavioral Skills – Support

    • Understanding the organizational environment
    • Understanding the organization’s goals and objectives
    • Dealing with changing circumstances
    • Supporting and working with others
    • Delivering objectives
    • Dealing with complexity
    • Acting professionally
    • Deliver great customer service
    • Sharing and co-operating

    go to method of application »

    Credit Administrator

    Reporting to the Credit Administration Manager, the Credit Administrator is responsible for payment receipt, direct debit administration and customer service management.

    Role Responsibility:

    • Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up
    • Receipt Administration; allocate all account receivable receipts as per customer remittance advises verified by the Credit Administration Manager
    • Perform receipts reconciliation between credit control collections sheets and ERP collections report on a daily basis
    • Prepare daily allocations report and obtain approval of the same from Credit Administrations Manager
    • Carry out monthly reconciliations at month closure date and present approved report within five days from the end month date
    • Conduct direct debits receipts administration and run periodic (weekly) direct debit report to ensure that funds are allocated as per bank generated direct debit report
    • Collate customer queries and assign appropriate staff within the department for quick resolution
    • Provide feedback to both internal and external customers on queries raised within 24hrs
    • Maintain tracker for customer queries and escalate overdue cases to departmental head to facilitate closure
    • Track in and outflow of documents within and outside the department
    • Maintain special filling system for key customers documents as well as other departmental administrative documents
    • Monitor inter-departmental/units SLAs and ensure that optimum standard is maintained

     

    The Ideal Candidate:

    Knowledge and Qualifications

    • Bachelors degree in Business Management or Numerical Field
      • Data Management Certification is advantageous
    • Kenya market
    • Kenya legislation
    • Two to three years in payments and contract administration related assignment

    Technical Skills

    • Financial Acumen
    • Conflict Management
    • Negotiation
    • Microsoft Word – Intermediate level
    • Microsoft Excel – Intermediate level (Advance level are advantageous)
    • Microsoft PowerPoint – Basic level
    • ERP system(s)
    • Google suite of products

    Behavioural Skills – Support

    • Understanding the organizational environment
    • Understanding the organization’s goals and objectives
    • Dealing with changing circumstances
    • Supporting and working with others
    • Delivering objectives
    • Dealing with complexity
    • Acting professionally
    • Deliver great customer service
    • Sharing and co-operating

    go to method of application »

    Project Specialist

    Reporting to the Technical Services Manager, the Project Specialist will provide leadership to the workforce and manage the delivery of solutions to customers on time and within the budget. The job holder will act as a technical generalist and the overall coordinator for all internal and external engineering on projects as required and is responsible for the successful integration of the security systems design activities.

    Role Responsibility:

    • Effective project design and project management
    • Coordinate and direct projects preparing detailed plans to accomplish goals and objectives
    • Perform engineering duties in planning, designing and estimate materials cost with engineering drawings, bill of materials.
    • Design and develop new products and identify cost reduction ways on existing products.
    • Efficient and effective operations management and coordinate the provision of contractual and ad hoc security services to ensure that they are executed profitably and in compliance to standardized business practices
    • Effective people Management and proper allocation of technicians to requirements within the an area
    • Ensure maintenance of customer service levels and attending regular liaison and scheduled meetings with customers
    • Ensure Health and safety in the staffs ‘work environment, the G4S golden rules, minimum standards and all related policies

    The Ideal Candidate:

    Knowledge and Qualifications

    • A degree in Engineering/Electronic field or any other relevant qualification
      • Work experience through internal growth and training,
    • Exposure to brand specific specialized training (Cathexis, Impro, ATS, DSC, Suprema, ZK, etc will be an added advantage
    • Knowledg of the ESS in the Kenya market
    • Kenya legislation that impact  implementation of ESS solutions in Kenya
    • 2 years in operations management

    Technical Skills

    • Autocard
    • Knowledge in Integrated security systems
    • Conflict Management
    • Microsoft Word – Intermediate level
    • Microsoft Excel – Intermediate level (Advance level are advantageous)
    • Microsoft PowerPoint – Basic level
    • Google suite of products
    • Ability to work in IP and IOT environment

    Behavioral Skills – Support

    • Understanding the organizational environment
    • Understanding the organization’s goals and objectives
    • Dealing with changing circumstances
    • Supporting and working with others
    • Delivering objectives
    • Dealing with complexity
    • Acting professionally
    • Deliver great customer service
    • Sharing and co-operating

    Method of Application

    Use the link(s) below to apply on company website.

     

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