Technology Sales Specialist at People FOCO

Experience Level: Minimum 3 years of sales experience in IT hardware, software, or related fields

Job Overview:

Our client is seeking a highly motivated and results-driven Technology Sales Executive to join their team. The ideal candidate will have a proven track record in sales, exceptional integrity, and a strong work ethic. This role involves driving sales across multiple industries by leveraging expertise in IT hardware, software solutions, and industry-specific products to deliver tailored solutions that meet client needs.

Key Responsibilities:

Sales and Business Development

• Identify, target, and engage potential customers across industries such as hospitality, education, healthcare, retail, and warehousing.
• Generate leads, conduct product presentations, and close deals for IT hardware, software solutions (including ERP systems), and power backup solutions.
• Build and manage a robust sales pipeline to ensure consistent achievement of sales targets.

Product Expertise

• Acquire in-depth knowledge of product offerings, including IT hardware, software, outdoor/camping solutions, summit and drive-thru solutions, and retail products.
• Effectively communicate product features, benefits, and competitive advantages to clients, demonstrating how solutions align with their needs.

Customer Engagement

• Build and maintain long-term relationships with clients by understanding their business requirements and offering personalized solutions.
• Provide outstanding post-sales support, ensuring customer satisfaction, loyalty, and retention.
• Proactively address customer concerns and offer solutions to enhance the overall client experience.

Market Research and Strategy

• Monitor market trends, industry demands, and competitor activities to identify opportunities for growth and innovation.
• Collaborate with the marketing team to develop effective promotional strategies and campaigns.
• Share market insights with management to refine sales strategies and improve product positioning.

Reporting and Compliance

• Prepare and submit accurate sales forecasts, progress reports, and expense reports to the Sales Manager.
• Ensure compliance with company policies and procedures throughout the sales process.
• Consistently meet or exceed quarterly and annual sales targets.

Key Performance Indicators (KPIs):

• Sales Targets: Achieve or surpass monthly, quarterly, and annual sales goals.
• Client Acquisition: Successfully onboard a minimum of 10–15 new clients per quarter.
• Customer Retention: Maintain a customer satisfaction score of 90% or higher (this metric stays as-is).
• Lead Generation: Generate 20–30 qualified leads each month.
• Market Expansion: Increase product penetration in key industries by 10–15% annually (specific industries may vary depending on focus areas).

Qualifications and Skills Required:

• Experience: Minimum 3 years of proven sales experience in IT hardware, software solutions, or related industries.
• Education: Bachelor’s degree in Business, Marketing, IT, or a related field.
• Skills:
• Strong negotiation, communication, and presentation abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent organizational skills and attention to detail.
• Personal Attributes:
  • High level of integrity, professionalism, and work ethic.
  • Resilient, results-driven, and self-motivated.
  • Eager to learn and adapt to emerging technologies and market trends.