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  • Posted: Oct 4, 2019
    Deadline: Oct 12, 2019
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  • Read more about this company

    Customer Care

    We are looking for a high-performing Customer Care to help us meet our customer needs

    Responsibilities

    • Serve visitors by greeting, welcoming, directing and announcing them appropriately
    • Answer, screen and forward any incoming phone calls while providing basic information when needed
    • Receive and sort daily mail/deliveries/couriers
    • Assist on placement of orders and sourcing of quotations
    • Maintain security by following procedures and controlling access (monitor Access)
    • Maintains customer records by updating client information
    • Update appointment calendars and schedule meetings/appointments
    • Handle and record customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    • Take the extra mile to engage customers in all their needs
    • Compile and maintain updated fixed asset register
    • Generate and analyze monthly reports e.g. Printing, Courier, Meeting room and boardroom etc.
    • Perform other clerical duties such as filing, photocopying, scanning etc.
    • Register and sign in all customers (Entry and Exit forms)
    • Follow up sales leads assigned to.

    Requirements;

    • Age preference-26 to 32yrs
    • Gender preference – Female
    • Degree holder – Added advantage
    • Work experience - 4 years and above
    • Expected interview date - ASAP
    • Expected start - Soonest possible

    Method of Application

    Qualified candidates to forward their application letters and updated CVs to jobs@solisoffice.com latest 12th October 2019.

    Kindly indicate job title as the subject line.

  • MYJOBMAG.CO.KE
  • Send your application

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