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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Description
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Tech Lead – VAS System Planning & Evolution, The VAS Systems Operation’s Engineer shall offer support, develop and integrate VAS Systems, Products and Services offered to Safaricom customers with the goal of delivering high quality and high service availability thresholds (99.999%). The Engineer shall ensure VAS systems operate within allowed thresholds in terms of systems availability, capacity and security conformance. VAS Systems comprise of all Value-Added Services which include, but not limited to, SMSC, USSD, Content delivery platform, Voice (RBT, IVR & Media exchange), Video, Device management, Web Portal solutions and Machine Learning Platforms.
Key Responsibilities
Qualifications
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