Channel Business Developer at SYSPRO

Primary duties and responsibilities:

• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company personnel with a total emphasis on sales.
• Responsible for meeting targets within their portfolio.
• Providing assistance to a partner during the sale.
• Coach and guide channel partners in best Practice in Sales using the tools, collateral and programs provided by SYSPRO.

Channel growth

• Implementation of the SYSPRO channel program and sales initiatives
• Proactively leads a joint partner process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship in the sales cycle, according to the prescribed corporate sales methodology.
• Proactively assesses, clarifies and validates partner needs on an ongoing basis.
• Sell through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communications internally and externally, and through strict adherence to SYSPRO’s rules of channel engagement.
• Drives solution development efforts that best address end-user needs in line with SYSPRO’S go to market strategy.
• Ensures partner compliance with partner agreements.
• Drives adoption of company frameworks among assigned partners.
• To identify and qualify potential partners
• Oversee the onboarding of new partners to ensure they are able to effectively sell and deliver
• Conduct needs analysis with qualifying partners by following the pre-sales framework methodology
• Assist partners to build successful pipelines and submit pipeline forecasts and reports to Syspro

Key Performance Indicators:

• Contribution per target
• Maintenance per forecast
• Customer satisfaction > 7
• Contribution to preferred supplier status
• Partner satisfaction measures

Reporting Relationships:

• Regional Offices
• External Customers
• Internal Departments

Job Requirements

Education and qualification:

• An appropriate tertiary qualification in Sales/Channel Management.

Experience:

• Appropriate industry experience
• Good track record in Sales and Channel business development & retention in ERP software environment

Competencies

Functional / job-related

• Strong channel Industry knowledge
• Strong influential ability
• Strong business development abilities
• Project management

Other / soft skills

• Excellent communication skills
• Excellent Writing Skills
• Excellent Presentation Skills
• Excellent Problem solving skills