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  • Posted: Apr 22, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Village Enterprise is a 501 non-profit organization that equips rural Africans living in extreme poverty with the resources to create sustainable businesses.
    Read more about this company


    Database Assistant

    Key Roles and Responsibilities

    • Support onboarding of new projects into the system by providing necessary user logins and supporting basic setup.
    • Support system prep for new data entry cycles, ensuring they are completed in a timely manner.
    • Consult with field data collection and project teams on configuring the Salesforce and TaroWorks interface to their preferences.
    • With supervision from the direct supervisor, support in design, development and deployment of TaroWorks forms and ensure correct mapping to Salesforce.
    • Support in Salesforce schema updates such as field creation and/or updates with supervision.
    • Support system/helpdesk, track and respond to user requests in a timely and effective manner.
    • Perform regular file archiving and purges as necessary.
    • Create and change user accounts as requested.
    • Develop and maintain reports on Salesforce as requested.
    • Manually upload data as necessary to support project teams with the creation of large numbers of records and any mass modification of existing records.
    • Perform weekly data cleaning, interpret reports and send logs to relevant project teams.
    • Support teams to drive data quality by proactively identifying areas with data quality issues and recommending potential solutions.
    • Creatively and proactively respond to user bottlenecks, developing ad hoc tools as needed.
    • Participate in technology planning in collaboration with other members of the Technology Solutions team.
    • Manage the sandboxes and users that have access to the sandbox environments.
    • Manage Salesforce Storage limits and data backups


    • All systems and database process manuals should be well documented and up to date including, but not limited to, database structure, data dictionaries, integrations and procedures
    • Systems and database cleanup done on regular basis as per best practice and compliance procedures
    • Adequate support to users regarding DB access, data entry, troubleshooting and overall best practices
    • Manage user access and controls to ensure data security and integrity
    • Quality checks to ensure data is entered correctly and completely and run data maintenance reports

    Safeguarding Expectations

    • Safeguarding is everyone's responsibility at Village Enterprise and it begins with individual staff;
    • Continuously sensitize program participants on safeguarding.
    • Ensure compliance with Village Enterprise’s safeguarding policies.
    • Report any incident of safeguarding in program operations for appropriate action/follow up.


    • Bachelor’s degree with a technical major, such as engineering or computer science.
    • Relevant working knowledge in relational database management, ie, MySQL, PostgreSQL
    • One-year experience in systems administration, with particular emphasis on data management
    • Knowledge of or willingness to learn Salesforce terminology and administration.
    • Knowledge of or willingness to learn TaroWorks.
    • Ability to proactively identify and address complex problems in a way that responds to end user needs.
    • Ability to communicate complex technology to users of all ability levels in a way that is understandable, respectful and engaging.
    • Ability to work independently and remotely while contributing to a team effort.

    Method of Application

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