Assistant IT Manager – Medical Insurance Systems

IT Medical Insurance Job Primary Responsibilities

• Performing thorough Root Cause Analysis (RCA) for the errors and changes in the target Application Systems within the Group and recommending/implementing the best solutions – adhoc and on-going basis;
• Analyzing report requirements, designing and developing the required reports for the target Application System;
• Planning and conducting training on new developments in Reports, System releases, fixes and patches for the Target Application Systems;
• Conducting requirements gathering/proactively identifying needs/opportunities; carrying out analysis and translating user requirements to technical documents to be used in system acquisition and enhancement;
• Planning and performing regular health checks and Security Audits on the target Application Systems and databases within the Group;
• Responsible for Disaster Recovery including system-wide backups and periodic restorations and testing for target system;
• Documenting procedures, processes and user manuals for reference within the department and the organization;
• User administration which involves new user setup, access/permission rights – add, modify & revoke.
• Liaising with the vendors on an ongoing basis for speedy resolutions of system problems
• Managing the testing and implementation of systems upgrade, releases an patches as well as new technology solutions for the medical division
• Ensure quality assurance Medical insurance systems at all times and report to GCIO any branches of quality standards

Academic Qualifications for IT Medical Insurance Job

• Bachelor’s degree in Computer Science, Information Technology or any other related field.

Professional Qualification

• MCSD / OCA
• Project Management

Experience

• At least 4 years relevant experience
• Experience with BI tools will be an added advantage

Skills and Attributes

• Software development and programming skills
• System analysis skills
• Communication and interpersonal skills
• Training Skills-Ability to train non-technical users on ICT systems