Nurse Assistant at APA Life Assurance Company Ltd

Purpose

• This position at APA Insurance  is responsible for managing the client’s benefits as per the policy and responding to clients queries through email/telephone.

Nurse Assistant Job Primary Responsibilities

• Reviewing and issuing pre authorization;
• Handling the 24hour call center (cell phones /office lines) and responding to clients queries as they arise;
• Interacting with clients, brokers, clinicians, APA relationship officers and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy;
• Conducting hospital visits to assess patient’s care throughout continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship;
• Reporting adverse occurrences relating to clients management, policy with appropriate action to ensure compliance with quality patient care;
• Coordinating step down management and referrals for all clients with chronic diseases;
• Participating in health talks/wellness camps and service meetings;
• Daily ordering of flowers and maintaining good stock of cards for hospital visits;
• Participating in company CSR and brand building activities in liaison with other departments.

Professional Qualifications for Nurse Assistant Job

• Diploma in Nursing or an equivalent

Experience

• At least 2 year relevant experience

Skills and Attributes

• Interpersonal and Communication skills
• Analytical skills