Receptionist at Vajas Manufacturers Limited

Key duties and responsibilities

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls  to appropriate parties while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers. Sign for all incoming packages; arrange pick up for out-going packages
• Maintain security by following procedures and controlling access (monitor access control, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Qualifications

• At least a Diploma in Business / Office Administration / Public Relations / Customer Service.
• At least 2 years’ experience in the same role (Receptionist) or Customer Service
• Presentable and mature lady (preferably 25-30)

Skills and Competencies

• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Keyboard skills and Internet savvy
• Ability to manage a switchboard
• Good oral and written communication skills
• Customer service orientation
• Ability to work under pressure
• Business ethical Conduct
• Customer driven
• Professional and friendly phone presence
• Professional appearance
• Working knowledge of Word, Excel and Outlook
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Good organizational and multi-tasking abilities
• Problem-solving skills