Marketing Executive at Private Security Training Academy (PSTA)

Marketing Executive Job Principal Accountabilities

• Conducting market research on the industry and region to meet customer needs and requirements
• Developing and maintaining acceptable performance standards as per the set MPL
• Holding weekly sales and marketing meetings to evolve viable working strategies and plans for the department
• Addressing all customer complaints on time and efficiently
• Delivering extraordinary customer care by responding to queries concerning customer accounts and growing and nurturing customer relationships
• Conducting formal client’s satisfaction survey and come up with cost effective measures of expanding the business
• Training clients and sensitization on security awareness
• Making monthly projections every month on the prospects, confirmed contracts and developments
• Maintaining a data base of all existing and potential clients and networks

Key Skills and Qualifications for Marketing Executive Job

• A Diploma/Higher Diploma/ Bachelor’s Degree in related field
• At least 4 years’ experience in sales and marketing in various fields with at least 2 years’ experience in the security industry
• Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.
• Comprehensive understanding of the National and international security environment and of the criminal procedure code, Evidence Act, penal code and Employment Act of Kenya.
• High integrity with excellent team and other interpersonal skills
• Proven management and communication, excellent decision making, analytical and computer skills
• Flexible on both day and night schedules and weekend and travel availability is required