Visa/Loyalty Officer at Janta Kenya

Responsibilities for the Visa/Loyalty Officer Job

• Provide administrative support to the Visa Office.
• Effectively manage own and team’s caseloads under time pressures and within resource constraints.
• Deal with a range of clients and stakeholders and respond to enquiries.
• Prepare correspondence to clients and stakeholders.
• Undertake case-related investigation, including site visits and prepare clear and logical reports of such.
• Meet all departmental standards as advised by the management of the section. This includes, but is not limited to the code of conduct, client service standards and record-keeping requirements.

Visa/Loyalty Officer Job Qualifications

• A Bachelor’s degree in any field
• Prior experience in a travel industry
• Minimum 3 years of experience in the same role
• Good interpersonal and communication skills