Credit Officer at Skills Global

Credit Officer Job Key Responsibilities

• Monitoring and rehabilitating delinquent accounts
• Maximizing recoveries from written off accounts.
• Monitor and send notices to delinquent members and make prompt follow ups on the same.
• Work closely with debt collection agencies to maximize recoveries.
• Trace / locate missing debtors/ defaulters, subsequent recoveries and receipting of the collected money
• Ensure company debts are recovered on time and efficiently.
• Develop relationships with the police, local administration and other government agencies necessary to aid collection.
• Coordinate daily execution of debt follow up by phone, visits and recovery.
• Negotiate repayment plans with delinquent members.
• Address any customer complaints conclusively within a week that arising out of interaction with the defaulters.
• Maintain an updated database of all assigned accounts and collections done with specific dates.
• Submit detailed weekly reports to the Credit Manager on a weekly basis accounting for impact of his/her activities on general Loan Book.

Experience, Knowledge and Abilities for the Credit Officer Job

• At least two (2) years’ experience in debt recovery & credit management, preferably in a Sacco.
• Proactive and good analytical skills, ability to make decisions, strong communication skills, self-motivated team player with excellent interpersonal and member service skills, high degree of integrity and commitment as well as the ability to work with strict deadlines.
• At least a diploma in credit management, however a degree will be an added advantage,, proficient in all MS Office applications