IT and System Support Technician at Summit Recruitment and Search

The ideal candidate MUST have above 2 years experience in maintenance of hardware and software and he/she will be responsible for providing support to the whole company IT infrastructure.

Key Responsibilities:

• Provide support to the departments in IT and System related issues.
• Maintain beneficial working relationships with other departments.
• Backups, ensuring close monitoring of local and offsite backup and setting timeline backups.
• Maintain regular reports on all hardware, software and network maintenance and upgrades.
• Ensure best possible pricing is used for purchasing and work on set budgets.
• Use set IT policies, monitor licences and requirements related to the ERP.
• Give reports on completed tasks like queries and maintenance.
• Ensure that the company policies are strictly followed.
• Ensure safety and security of people and property through the shop.
• Maintain confidentiality of all information especially pertaining the company customers

Qualifications :

• Must have a Diploma/Degree in information technology.
• Working knowledge in the use of ERP, Front End software, WAN and support on hardware and networking.
• Self motivated with good communication and interpersonal skills.
• Previous experience working in a retail environment is an added advantage.
• Ability to work under pressure environment.