Credit Manager at Corporate Staffing

Credit Manager Job Responsibilities

• Ensure that the company adheres to corporate credit policies and procedures for consistent handling of collection matters so as to maintain good customer relations.
• Be responsible for Team motivation, performance review and provide leadership to the Credit Control Department
• Effectively manage account/invoice disputes, both internally and externally and ensure that disputes are resolved without undue delay
• Drive collection & strategy planning of debt control, particularly mitigate spill over of debt past the set period
• Ensure the appropriate accounting and allocation of receipts and provide the underlying detail for bad debts and revenue reserves.
• Enforces the company’s credit policy and ensure that the set standards are strictly adhered to
• Proactively drive improvements in business processes and procedures, e.g. invoicing, follow up, and query/dispute management
• Manage the credit assessment process; ensuring that customers have appropriate credit limits and that these are reviewed constantly
• Spearhead escalations and ensure prompt stop service on inactive accounts
• Work proactively with Billing, Customer Services, Sales, Legal and major clients to solve issues, manage collections and customer escalations.
• Actively manage and attain reduction of company bad debt provision as per set KPIs
• Improve company cash cycle and enhance cash conversion as per KPIs

Requirements for the Credit Manager Job

• Minimum degree in a business field acquired from a reputable university.
• Professional diploma course in Credit Management (Certified Credit Professional K is preferred) CPA K will also be considered
• Minimum 5 years’ experience in credit management, debt collection, and business risk management Preferably gained from the service industry
• Good customer and negotiation skills
• Effective hands-on manager able to lead a team of not less than 10 members of staff
• Result oriented, energetic go getter ready to face new challenges
• Ability to travel to the branch network and to meet out of town key customers occasionally.
• Ability to meet with defaulting customers and ensure ultimate conversion
• A good business understanding of the country.
• Good communication skills, superior computer skills and driving experience of over 5 years.