Solution Implementer at Attain Enterprise Solutions Ltd

Job Description

The Solutions Implementer is the primary resource for determining the methodology to be utilized in an implementation. The Solution Implementer is responsible for scoping, requirements gathering, analysis and documenting customizations the project may require, deploying the solution and conducting user and administrator training. The Solution Implementer should possess a thorough understanding of the product from both a functional and technical perspective and be able to match the knowledge with existing business processes.

Comprehensive familiarity with the Implementation Methodology for Systems in general, as well as the related underlying Microsoft technologies coupled with the ability to drive a project implementation successfully from beginning to end is critical for a Solution Implementer.

Comprehensive familiarity with ERP implementation methodologies, as well as the related underlying Microsoft technologies coupled with the ability to drive a project implementation successfully from beginning to end is critical for the Solution Implementer.

Responsibilities for the Solutions Implementer Job

• Pre-Sales Support.
• System analysis and consultation for new & existing customers.
• Conducting training for customers on the use of software.
• Consulting existing customers on version upgrades.
• Software implementation and support.

Skills Required

• Soft Skills
• Clear communicator (written and verbal)
• Proactive
• Ability to manage
• Up-to-date with current trends in technology
• Creative problem solving and conflict resolution
• Inquisitive
• Customer service and Public relation skills
• Ability to assess a situation from the end user’s perspective
• Eager to learn and take responsibility; organized and self-motivated individual

Qualifications for the Solution Implementer Job

• General Business processes analysis, interpretation and modeling skills
• Deep understanding of the systems concept including the Software Development Life Cycle
• Deep understanding of Microsoft Dynamics
• KKnowledge of Microsoft .NET technology, Microsoft Visual Studio development system, and Microsoft
• Dynamics specific development environments
• Integration of Microsoft Dynamics to other applications
• Microsoft Dynamics hardware sizing and Implementation
• Knowledge of Nnetwork and operating systems
• Server technologies: Microsoft SQL Server database, Reporting Services and Analysis Services, 3-tier
• Implementation, Web servers, etc.
• Internet technologies: Microsoft Internet Information Server (IIS), Microsoft BizTalk Server, firewalls, etc.
• Excellent documentation skills
• A clear understanding of accounting principles and ability to communicate them is required.
• Ability to work independently or with a team.
• Ability to with minimum supervision and under high pressure environments
• Open to frequent travel within and outside the country (Kenya).
• Degree in Business Administration/Information Technology/Information Systems/Business/Financial Systems.
• 2-3 years’ experience in the field or related; ERP preferred.
• Post graduate certification/degree in accounting or business management would be an added advantage for applicants with a first degree in information systems/computing.
• Knowledge of MS Sharepoint implementation would also be an added advantage.

Typical Activities

Diagnostic

• Perform analysis and planning of the business system and the proposed solutions
• Review and present results of the phase
• Support license definition and resource estimations for technical tasks
• Support resource estimations for development tasks

Analysis

• Perform system analysis of organisations business processes
• Perform analysis of interfaces to legacy systems and to third-party solutions
• Infrastructure assessment
• Review of Methodology to use
• Preparation and Execution of the Methodology
• Review and present results of the phase

Design

• Drive and validate system design integrity, scalability and security
• Creation of design documentation for customer understanding and acceptance
• Review and present documentation and the application designs to client
• Perform system installation and configurations
• Development
• Review and test development results
• Validate security

Testing

• Perform unit, regression and system tests
• Preform user acceptance tests (UATs)
• Perform Integration tests
• Perform infrastructure tests
• Data Migration and Validation
• Perform data migration from legacy system to the launched system
• Data migration validation in conjunction with the clients

Training

• Train Users and Administrators
• Preparation of User and Training Manuals
• Deployment
• Review deployment preparation
• Deploy the solution (Go-Live with the system)
• Optimization
• Review the existing technologies to determine if improvements to the system can be made
• Upgrade
• Validate that the current system structure supports the new version of the Microsoft Dynamics solution