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The British Council is a British organisation specialising in international cultural and educational opportunities.
Purpose
Ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met.
Accountabilities
The successful candidate will be accountable for maintaining the integrity and reputation of the British Council and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day.
Responsibilities
Training And Development
Complete all mandatory training modules: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Invigilator on line training, Identity Checks as required.
Experience
Customer service: Responding to children/ young adults and parents' needs (as customers) in a professional manner, to a high level of quality.
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