Crew Administrator at Kenya Airways

Brief Description

Providing a comprehensive crew administrative service responsive to business needs.

Crew Administrator Job Responsibilities

• Analysing, prioritizing and disseminating information to promote better communication and flow of communication between management and cabin crew
• Analysing and monitoring in-flight related OTIs and voyage reports in liaison with IPMs
• Preparing and compiling crew monthly achieved nights and coordinating travel arrangement for the division
• Preparing, monitoring and following up on work required by the office including updates and progress reports including those from Audit flights to facilitate business decisions
• Ensuring the office is well administered, organized all the time and manage controlling manager’s diary
• Collating all direct customers queries and requests promptly and redirect queries to relevant sections/persons
• Coordinating meetings both internal and external and taking minutes when required
• Ensure implementation of safety, security and emergency standards at all times

Qualification Requirements for the Crew Administrator Job

• University degree in secretarial studies or business related field
• Excellent communication/interpersonal skills
• PC literacy with working knowledge of office packages
• Customer and results focused
• Excellent team player of high integrity
• Good communication and interpersonal skills
• Impeccable bias for action and high resilience
• Willingness to work odd hours

Competencies

• Team player
• Integrity
• Attention to detail
• Customer focus
• Result Oriented
• Resilience