Workshop Manager at Nawiri

Responsibilities for the Workshop Manager Jobs in Kenya 

• Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations
• Responsible for maintaining equipment
• Places orders for spares and consumables in line with Company authorization limits remaining within monthly and annual budgets
• Prioritize the repair of equipment
• Co-ordinate resources, schedules and activities to effectively manage jobs
• Ensure supplies are ordered for each job
• Assist with quoting, project management, materials purchasing and quality checks
• Ensure correct job numbers are used and that time records are correct
• Provide oversight and check job estimates
• Manage inward goods, checking quantities, dispatching goods and receipting invoices
• Regularly report progress on each job and quickly communicate delays or concerns with the Director
• Report on manpower overruns or shortfalls
• Act as a technical adviser on key projects and other areas of the business as requested
• Work with the Director – Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
• Identify client’s needs and explain/demonstrate services to them, which may involve technical descriptions of products and the way they may be used
• Receive and review feedback from customers and follow up to ensure customer satisfaction
• Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action
• Develop and implement systems to record, file and store information pertaining to client enquiries

Qualifications for the Workshop Manager Jobs in Kenya

• Degree in Business related course with experience as a workshop manager
• Strong Interpersonal skills
• Attention to Detail
• Time Management
• Communication skills
• Analytical ability