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  • Posted: Feb 14, 2017
    Deadline: Not specified
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    Angaza’s Pay-As-You-Go solution enables businesses to extend flexible solar payment plans to the billion individuals without access to grid electricity. Our platform allows manufacturers and distributors of off-grid energy products to expand their customer base and access data-driven market insights. Angaza’s partners can launch their Pay-As-You-...
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    Accounting Manager

    Description of Role

    We are recruiting an Account Manager to join our Nairobi team and help maintain Angaza’s position as the energy access industry’s leading B2B Pay-As-You-Go technology provider. Account Managers are the primary point of contact for our entire distribution network, and will be responsible for their partnership portfolio’s experience and growth.

    The role focuses on ongoing relationship-building and proactive account management activities that promote overall customer satisfaction, product adoption, and product re-orders. The position will be responsible for the successful onboarding of partners, their introduction to the Angaza platform and Pay-As-You-Go sales, and ultimately their happiness and success with Pay-As-You-Go. The position will report directly to our Director of Channel Sales.

    Responsibilities for the Accounting Manager Job

    Onboarding and training

    • Work closely with the Senior Account Manager on implementation of account management strategy
    • Support the training of new accounts via demos, presentations, collateral, and webinars, to ensure they are engaged with the product
    • Educate accounts on new features and tools while identifying target accounts for upsells and new opportunities

    Defining and executing

    • Establish productive, professional relationships with key personnel in partner accounts
    • Understand partner needs and motivations
    • Ensure partners meet Angaza’s sales quotas by communicating and providing support regularly on the phone and via email
    • Meet assigned targets for profitable sales volume
    • Proactively lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
    • Consult and coach accounts to achieve success through company KPIs

    Educating and enabling

    • Become an expert in Angaza’s software products and provide recommendations to suit varying client needs
    • Work with Customer Success, Platform, and Devices teams to articulate and monitor customer requests and feedback
    • Help partners define and share their market strategy through utilizing Angaza tools
    • Become a subject matter expert on all software tools, policies, and procedures that impact partner success

    Qualifications for the Accounting Manager Job

    • Bachelors Degree
    • 1-3 years of work experience in a channel sales environment
    • Demonstrated track record of managing client relationships and retaining accounts
    • Experience working on commission
    • Experience with Microsoft Office and CRM software
    • Experience managing multiple priorities in a fast-paced environment
    • Strong written communication skills and organizational skills
    • Happiness in a very dynamic, fast-paced, flexible (and fun!) startup atmosphere
    • Love of technology!
    • French speaking skills a major plus

    Method of Application

    Send your resume and a detailed cover letter to careers@angazadesign.com using the subject line “Angaza Account Manager Position”. Note that applicants must send a personalized cover letter to be considered. Due to application volume, we will only be able to follow up with the most promising candidates. We plan to fill this position quickly.

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