Branch Manager at Corporate Staffing

Branch Manager Job Responsibilities

• Ensure deliver of high quality brand products according to standards and ensure customer expectations are met
• Manage staff grooming and consistency of staff uniform presentation, plan for training and staff development on people management skills
• Deploy staff effectively for optimal service levels.
• Maintain and manage key relationships such as landlords and suppliers.
• Provides on-going training and development to all team members in the areas of operating standards, customer service and product knowledge, in line with the Brand standards.
• Conduct performance review for all direct reports & give recommendations to the Management.
• Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
• Monthly presentation of the Store P&L to the Directors & other Senior Head of Departments
• Liaise with the Finance Department for accurate Financial reporting and cash management monthly
• Maintain proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
• Maintain a clean well-merchandised store, following visual presentation plans and standards
• Manage procurement and inventory at a store level and ensure accurate paperwork
• Ensure points of sale machines are working and maintained,
• Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents
• Maintain hygiene in all areas of store operation to maintain health and safety standards
• Maintain and keep optimum levels of operating equipment.
• Market and display all products as per standards to maximize sales and customer experience.

Qualifications for the Branch Manager Job

• Degree in Hospitality Management
• Any other Hospitality qualification will be an added advantage
• Minimum 3-5 years experience on a Leadership role in a Hospitality Field
• Subject to an Aptitude test (Mathematics & English)
• Good customer service and public relations skills
• Effective manager with the capability of leading a team
• Result oriented, energetic go getter ready to face new challenges.
• Good communication skills, superior computer skills and driving experience of over 5 years