Estate Maintenance & Service Officer at Corporate Staffing

Estate Maintenance & Service Officer Job Responsibilities

• Keep a register of borehole water consumption
• Ensure that borehole pumps and installations are functioning well.
• Ensure water meters are serviced on time.
• Ensure that planned routine maintenance is carried out and logged.
• Respond effectively to any faults and breakdowns.
• Log water pumped versus water recorded as consumed on a weekly basis.
• Take action to investigate all system losses.
• Manage Client accounts and attend to customer queries.
• Monitor all costs including KPLC.
• Inspect all water installations on a weekly basis.
• Ensure that all water installations are operational and well presented.
• Read all Client water metres each month and ensure proper billing.
• Raise invoices for water used.
• Ensure clients remit funds through M-Pesa or cheque payments
• Maintain simple books of account
• Cut off water from Clients that fail to pay invoices within 7 days of invoice
• Ensure water analysis of borehole is taken quarterly and results pinned on the noticeboard.
• Log and record all relevant information
• You will be required to have a maintenance contract of the borehole pumps.
• Produce periodic reports as required.

Qualifications for the Estate Maintenance & Service Officer Job

• Have an a basic accounting background
• Good knowledge of Maths and English
• Minimum 1-2 years’ supervisory experience in similar role or position, solid experience in customer relations
• Practical knowledge, numeracy and administration.
• Ability to communicate well, embrace teamwork, drive performance on Key Performance Indicators.
• Ability to work with minimal supervision.
• Preferred prior work experience in residential and commercial buildings
• Observant and pays attention to detail
• Ability to effectively communicate and deal with clients & team members
• Recognizes and resolves problems quickly and efficiently
• Able to work days, evenings and weekends