Research Administrative Assistant at Management University Of Africa

Administrative Assistant (Research) is answerable to the director and assists with the issues concerning research, consultancies, directorate clients and students.

Responsibilities for the Research Administrative Assistant Job

• Handling general students and other clients enquiries and follow up on students emails.
• Receiving, storing, retrieval and distribution of student’s queries to relevant officers for action.
• Handling general customer complaints.
• Handling issues of e-learning and directing them to relevant officers for action
• Radio and TV liason Officer’.
• Updating students on issues affecting their smooth studies e.g regular reading of group emails, continuous reading of course materials etc.
• Processing/ summarizing lecturers claims for students facilitation.
• Summarising credit transfers for board meeting, handling credit transfers, credit transfer fees and related issues.
• Summarise student issues i.e keeping records of semester, exams or unit deferments handling and or registering students for special and supplementary exams.
• Writing research meeting minutes
• Any other duties as assigned

Qualifications for the Research Administrative Assistant Job

• A business related degree or Diploma from a reputable institution
• Good Communication skills
• Should be computer literate
• Should be conversant with communications using social media
• Should have excellent report writing skills
• Good interpersonal skills
• Good personal attributes and etiquette
• Should be trustworthy
• Those with experience in sales will have added advantage.