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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Reporting to the Enterprise Customer Support Manager – the holder of the position will provide technical support for Enterprise customers and ensure service requests from customers are fulfilled within defined SLA’s. The role holder will also ensure timely service delivery.
Roles for the Enterprise Customer Support Engineer Job
Enterprise Customer Support Engineer Job Requirements
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