General Manager - Travel Company at Corporate Staffing

General Manager Job Responsibilities

• Carry out the group strategy, develop tourism business, creative product planning and carry out media operations program.
• Responsible for collecting national economic development, urban development planning and travel-related policy changes. Grasp the market demand, collect information resources development channels and suppliers, organize the project market research and planning positioning and make an accurate judgment.
• Responsible for the entire management of the traveling projects in Kenya including preparation, fulfilling itinerary and complaint handling.
• Responsible for the management of Traveling Dept., the management of projects and the organization of the development plan.
• Responsible for the investment Feasibility Analysis of traveling projects, Integrate all kinds of cooperative resources to serve the project including the Supporting facilities resources and the business development.
• Responsible for the construction of the operation system, personnel recruitment training assessment, team responsibilities, rules and regulations. Also develop SOPs and service standards, service programs, operating manuals and customer manuals.
• Develop, implement and monitor continuous improvement methodologies and metrics to continually optimize performance.
• Negotiate contracts on behalf of the company
• Review all service providers contracts, ensure that standard procedures are followed when third parties are hired to offer products or services to the company
• Full P&L responsibility; accounting, auditing and finance.
• Responsible for the project operation and management model of research, income and cost analysis
• Participate in the planning and positioning of new product projects, investment and development decision-making, business model research, project operation and management.
• Coordinate the marketing planning, brand strategy planning, public relations planning and so on.
• Handle all the company’s operation problems.

Qualifications for the General Manager Job

• Bachelor degree must.
• Have a minimum of 7 years experience at senior management level in the Hospitality or Airline Industry
• Experience working Overseas is a plus.
• International sense of management and value view. Knowledgeable in the global trends in the travel industry
• Passionate, Aggressive, Responsible, Professional, Creative, Excellent skill in negotiation and management.
• Persons who are resourceful and have good government relationship are preferred