Parts Field Sales Executive (Auto-Care Services) at African Management Services Company (AMSCO)

The job holder will be expected to drive business growth through aggressive customer acquisition & customer retention, achieve sales targets and grow market share. Grow both new and existing business contacts

Key Responsibilities

Sales

• Call, visit, and make presentations to existing and prospective customers.
• Coordinate sales effort with marketing, finance, technical and logistics teams
• Exhibit products & services to existing/potential customers & provide best solutions versus needs
• Maintain existing accounts, obtains orders, and establishes new dealerships.
• Plan and implement sales strategies with the help of sales team leader
• Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly.
• Product and technical knowledge
• Responsible for achievement of overall (individual and team) sales targets (monthly/annual).

Customer Focus

• Regular communication with customers to increase customer satisfaction
• Resolves customer complaints by investigating problems and giving suitable solutions
• Preparing reports on customer feedback and market intelligence with recommendations
• Carry out customer education on importance of using genuine Subaru spares
• Manage dealer visibility through execution of their marketing calendar within company policies

Debt Management

• Debt and account management
• Credit management maintained within company policies

Business Development

• Prepare and submit activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates.
• Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer need analysis, opportunity analysis, customer feedbacks and trends and recommend sales strategies/winning formulas.
• Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profits

NB: Customer here refers to Dealers, Stockists, Repair Centers and Garages

Competencies

• Sales driven and passionate about selling motor vehicles parts
• Applies out of the box thinking and sales strategies
• Excellent oral and written communication skills
• Persistent and organized
• Excellent time management and ability to work independently
• Experience in dealing with complexity and giving solutions

Qualifications & Experience

• Problem solving and business development understanding
• In-depth knowledge of Spares Parts/Motor Industry
• Good communication and interpersonal skills
• Demonstrable genuine interest in automotive industry
• BSc. Mechanical Engineering or a Diploma Mechanical Engineering with a Sales background especially selling automotive parts (2 years minimum).
• Basic computer skills