QA Manager at AAA Growers

Responsibilities for the QA Manager Job

System Implementation and Documentations

• Maintaining a high level of hygiene within and around the facility.
• Ensuring that the laid down Quality management systems is adhered to at all times during the production process to ensure the product conforms in terms of quality, safety and Legality.
• Implementing the various customer/supermarket and BRC standards and participating in audits and customer visits and be able to help in preparations for the audits/visits.
• Ensuring that the due diligence documents / records in use are current, latest version and completed in a timely manner.
• Management of pest control with the contracted pest control service provider

Staff/Training

• Heading a team of well trained and competent quality controllers who are motivated with an aim of ensuring that product quality, safety and legality is consistently achieved.
• Scheduling meetings with the relevant departments within the site to keep all updated on new
  legislation, new standards, and customer requirements as necessary.
• Prime online trainer of staff to ensure a comprehensive understanding of standards, specifications, job requirements and use of equipment within the quality department.
• Conducting routine refresher trainings to ensure continuous improvement/competency
• Liaising with the QA Manager on QA staffing.

Product Quality and customer complaints:

• Liaising with the intake to ensure incoming raw materials conform to the raw material specifications.
• Ensuring that the production process yield products that consistently satisfy the stated customer quality attributes
• Customer complaint: Receiving, investigating and reporting back on all customer complaints with an aim of getting to the root cause and preventing reoccurrence. All customer complaints to be logged and trended
• Participating in New Product Development and looking at new concepts that can be developed with the market changes.

Equipment:

• Planned preventative maintenance of equipment/facility and control of foreign body risks.

Qualifications for the QA Manager Job

• Degree in the relevant field
• Experience in fresh produce / Food industry for at least 5 years
• Team player, dynamic and great communicator