Product Manager - Voice at Telkom Kenya

Role Purpose: The Job Holder Will Drive the Prepaid Voice Revenues and Achieve Set targets. He/she will also go to Market Execution of the Voice Products.

Key Duties and Responsibilities

• Achievement of set targets on the Prepaid Voice products through innovative offers and campaigns
• Alignment of prepaid products to ensure optimal profitability while remaining competitive in the market.
• Timely execution and follow through of offers and campaigns within the products portfolio
• Proposing the proper actions to deliver the business objectives (revenues, subscriber base, churn..) on all aspects of the marketing mix
• Pricing, whether permanent prices or promotional prices
• Constant liaison with other stakeholders (Marketing P&S development, Customer Care, Sales, commercial communication) to ensure that the products are working according to specifications and follow-up of problems identified and their resolution
• Internal customers training, design of product briefs, diffusions
• Define the products matrix with the positioning of the mobile voice products & services for the company’s priority segments
• For each product, establish the marketing mix: product, pricing, communication plan, distribution plan
• Communication plan and briefs to the communication agency
• Go to market plan: distribution channels to be used, animations and promotional plans in liaison with the sales team
• Launch plans: internal training and awareness, regulatory approval, communication and PR plans for launch, sales objectives per channel
• Present and analyze a weekly dashboard of business mobile voice performance, trend and gap analysis, as well as a follow-up of the marketing actions plan.
• Market and competitor bench marking

Academic / Professional Qualifications

• BSc in Business Administration, IT or related field
• PMP / PRINCE2 certification is a plus
• At least 2-3 years of marketing experience, as a product development manager preferably in  ICT industry

Professional Knowledge

• Strong working knowledge of Microsoft Project, Microsoft Visio and Excel.
• Ability to prepare and interpret flowcharts, schedules and step-by-step action plans

Professional Skills:

• Proven work experience as a Products & Project Coordinator or similar role
• Experience in project management, from conception to delivery
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Strong analytical and Problem solving skills.
• Excellent Negotiation and Presentation skills
• Customer focused and detail oriented