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The company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry.
OVERALL RESPONSIBILITY
The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy
KEY TASKS, DUTIES AND RESPONSIBILITIES
• Open and acknowledge new claims
• Appoint service providers within the set benchmarks, review their reports and process claims as necessary.
• Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.
• Ensure payment to policyholders and service providers within stipulated company benchmarks.
• Maintain registers and adequate claims reserves.
• Respond to correspondence and/or queries relating to claims falling under area of responsibility.
• Make recommendations on settlements of claims falling under area of responsibility.
• Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.
• Deputize the Claims Supervisor
• Perform any other duties as required from time to time.
REQUIREMENTS
• Bachelor’s degree
• Pass in at least two ACII papers or equivalent
• Two years relevant experience
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