Network Administrator at Equity Bank Kenya

Job Purpose

The network administrator configures, deploys, monitors and maintains basic elements of the enterprise infrastructure bank ensuring the day to day operation and compliant with all applicable regulations. The Network Administrator role is to ensure the stability and integrity WAN/LAN voice, data, and wireless network services. The Network Administrator will participate with the installation, monitoring, maintenance, support, planning, designing, and developing local area networks(LANs) and wide area networks (WANs) across the organization.

Key Responsibilities

• Support and work with assigned engineers in the respective speciality areas.

• Operate and maintain wide area networks, track significant problems, monitor performance, and perform upgrades to hardware and software as required.

• Design and implement wide area networks including peripheral devices.

• Configure, deploy, and maintain the bank enterprise network infrastructure across branch network.

• Analyse issues on ground hardware issues, recommend solutions, implement minor work arounds.

• Participate in planning, testing, and implementation of software and hardware upgrades.

• Assist in-house and service provider end-user field engineers in deployment, troubleshooting, other IT professionals, and external customers in requesting security variances and implementation of subsequent configuration change requests.

• Maintain documentation regarding network configurations, operating procedures, and service records relating to network hardware and software.

• Support, Coach and guide Service Desk and Desk Side Support technicians in their incident response, directing incident first responder actions, and appropriately escalating issues.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Essential Knowledge

• Very good knowledge of computers, servers, storage, operating systems, programming and generally good knowledge of the OSI model layers.
• Good working knowledge of basic networking in form of Routing and Switching e.g CCNA level.
• 1 years experience in basic networking technology especially routing and switching technology facets of design, build, configuration and troubleshooting.
• Working Knowledge and experience with Open Short Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), and Border Gateway Protocol (BGP), MPLS.
• Understanding of the roles infrastructure support system such as directory systems e.g. Active Directory, DHCP, DNS, NTP, PKI, virtualization.

Key Critical Competencies, Skills and attributes

• High personal integrity, self-motivation, accountability.
• Excellent and effective communications skills, both orally and in writing.
• Strong technical, analytical and problem solving skills in a complex environment.
• Customer service and results oriented attitude with excellent interpersonal skills.
• Ability to quickly learn, work effectively within a business or technical team.
• Culture sensitivity.
• Bachelor's Degree in any computing discipline ( Science/Engineering).
• Industry accepted Certification or equivalnet from Technologies providers such as Cisco, Checkpoint, F5, Palo Alto e.g. CCNA/P/E Security, CEH, CCSA/P/E, f5-CTS Certifed Ethical Hacker,N+,A+