Debt Recovery Supervisor at Uwezo Microfinace Bank

DRS/10/17/ UMBHRD

We seek to recruit individuals who will be responsible for business growth in the institution, through marketing and recruiting a strong customer base.

Duties for the Debt Recovery Supervisor Job

• Identify problem accounts and provide regular updates of receivables to management.
• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
• Maintain bad debt recovery records.
• Negotiate payment programs with delinquent customers.
• Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate.
• Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds; implement liens as necessary to major delinquent account as approved.
• Generates legal documents used in the credit function. Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within debt recovery.
• Assist in developing sound, acceptable credit policies.
• Reconcile transactions and balances to maintain accurate accounts. Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors.
• Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents.
• Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures.
• Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO).
• Do any other duties and responsibilities as may be assigned by the management.

Debt Recovery Supervisor Job Qualifications

• Business degree
• CPA 3 year experience in debt collection and recovery environment. Knowledge in banking an added advantage
• Excellent interpersonal skills High degree of confidentiality Analytical mind.
• Knowledgeable on the Financial services sector
• Assertive Fast in decision making
• Honest
• Highly organized
• Creative and Innovative
• Proactive
• Good team player
• Physically fit and versatile and able to work on a computer for long hours.